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BHJ Bay City Screw & Bolt Co
Inside Sales Representative
Entry-Level JobVerifiedNo experience needed
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What they do
An Inside Sales Representative represents and sells products or services on behalf of a company, selling primarily through phone or email contacts. Recruits new customers, presents information to demonstrate product value and persuade buyers, negotiates prices, confirms sales agreements, and works to meet company sales goals.
$77,168 / year median in California
-6% projected decline
Job Description
Bay City Screw & Bolt Co. | Union City, CA Bay City Screw & Bolt is seeking a motivated, customer-focused Inside Sales Representative to join our growing team. If you enjoy helping customers, solving problems, and working in a fast-paced industrial sales environment, we'd like to hear from you. About Bay City Screw & Bolt Bay City Screw & Bolt Co. is a family-owned industrial fastener distributor serving Northern California for over 70 years. From our 31,000-square-foot facility in Union City, we provide quality products, technical expertise, local delivery, Vendor Managed Inventory (VMI), and exceptional customer service to customers in the construction, manufacturing, electrical, solar, and industrial markets. Our success is built on strong relationships, teamwork, and helping our customers get the products they need—when they need them. Responsibilities Provide outstanding customer service by phone, email, and at the sales counter. Prepare accurate quotes, process orders, and follow up on customer requests. Build and maintain strong relationships with customers, vendors, and team members. Recommend products, alternatives, and upsell opportunities based on customer needs. Track open orders and communicate delivery updates. Work closely with purchasing, warehouse, and outside sales to ensure excellent customer service. Proactively contact new and inactive customers to generate sales opportunities. Maintain product knowledge through ongoing training and stay current on industry products and trends. Assist with will call orders and help maintain a clean, organized showroom. Perform other duties as assigned. Qualifications Inside sales or customer service experience preferred. Sales knowledge of industrial products, fasteners, construction supplies, or hardware preferred. Excellent communication, organizational, and time management skills. Proficient with Microsoft Office and computer systems. Mechanical aptitude is a plus. Strong math skills and attention to detail. Positive attitude, dependable, and team-oriented. Full-Time | Competitive Pay | Paid Vacation | Paid Holidays | Benefits Available Join a local company that values customer service, teamwork, and long-term employee growth.