Outbound Sales / Appointment Setting / Inside Sales Experience Preferred Rubino Back & Neck Care Center West Haven, CT Job Details Part-time $20 - $24 an hour 2 hours ago Qualifications Interpersonal skills Account development Business development Prospecting Telemarketing Full Job Description

ARE YOU GOOD ON THE PHONE - AND READY TO MOVE BEYOND A TRADITIONAL CALL CENTER?

Injury Claim Auditors LLC is seeking an energetic, professional and persistent Business Development & Marketing Coordinator to help us introduce a specialized professional service to personal-injury law firms throughout Connecticut. This may be an excellent opportunity for someone who has been successful in an outbound sales call center, inside sales, appointment setting, lead generation, business development or telephone sales position and would like to apply those skills in a more professional, relationship-based business environment. This is NOT a high-pressure telemarketing position. You will be developing relationships with attorneys, paralegals, case managers and law-firm administrators and helping introduce them to a professional forensic injury-auditing service designed for personal-injury cases. We provide the service, professional materials, educational content, prospect database and training. Your primary job is to start conversations, follow up consistently and turn qualified prospects into appointments, presentations and opportunities.

THE PERSON WE ARE LOOKING FOR

You may be an excellent candidate if you have previously worked in:

• Outbound sales
• Sales call centers
• Inside sales
• Appointment setting
• Lead generation
• Business development
• B2B telephone sales
• Medical or healthcare sales
• Legal-service marketing or sales
• Insurance-related sales
• Account development
• Customer service positions that included meaningful sales responsibilities Previous legal-industry experience is helpful but not required.

What matters more is whether you are confident speaking with professionals, comfortable initiating conversations with people who do not know you yet, persistent with follow-up and capable of building relationships over time.

WHAT YOU WILL BE DOING

Your primary responsibility will be helping Injury Claim Auditors develop relationships with personal-injury law firms.

• Make outbound calls to law firms from an established prospect database.
• Speak with receptionists, paralegals, case managers, office managers and attorneys.
• Introduce our company professionally and explain why we are contacting the firm.
• Follow up with firms that have received our emails, educational materials, videos or introductory packages.
• Identify interested law firms and decision-makers.
• Schedule telephone, Zoom and in-person appointments.
• Invite attorneys and legal staff to educational presentations and CLE programs.
• Follow up after presentations and meetings.
• Maintain accurate prospect notes and follow-up dates.
• Track contacts, conversations, appointments and results.
• Coordinate email, direct-mail and telephone follow-up.
• Help maintain and expand our law-firm prospect database.
• Develop long-term relationships with law firms rather than simply making one-time sales calls.

THIS POSITION IS ABOUT FOLLOW-UP

Many professional relationships are not created on the first telephone call. We need someone who understands that successful business development often requires multiple professional contacts over time. You should be comfortable hearing "Not interested," "Send me some information," "Call me next month," or "The attorney is not available" - and still be able to professionally document the conversation, schedule the appropriate follow-up and make the next call. If making outbound calls makes you uncomfortable, this probably is not the right position. If you enjoy opening doors, talking with people, getting past gatekeepers, following leads and turning conversations into appointments, we want to talk with you.

WE ARE NOT LOOKING FOR HIGH-PRESSURE TELEMARKETING

Our prospective clients are attorneys and experienced legal professionals. We are looking for someone who communicates with confidence, intelligence, professionalism and persistence. You should be persuasive without being aggressive and able to follow a proven message without sounding like you are reading a script. Our goal is to build professional relationships with law firms - not pressure people into purchasing something during a cold call.

ABOUT OUR SERVICE

Injury Claim Auditors LLC provides specialized Forensic Clinical Injury Audits for personal-injury cases. Our service helps attorneys identify and document injury evidence, functional loss and damages that may not be fully developed in traditional medical records. You do not need to understand the technical or clinical aspects of our service when you begin. Training, scripts, educational materials, videos and professional presentation materials will be provided. Your job is to learn enough about our service to confidently create interest, identify opportunities and schedule the appropriate next conversation or presentation.

EDUCATIONAL & CLE MARKETING

An important part of this position will also involve promoting professional educational programs for attorneys and legal staff, including CLE presentations, law-firm Lunch & Learn programs, educational webinars, small professional seminars and attorney/legal-staff presentations. You will help identify prospective firms, extend invitations, follow up with invitees and help coordinate attendance and scheduling. This gives you something valuable to offer a law firm besides simply asking them to purchase a service.

THE RIGHT PERSONALITY

• Comfortable making outbound telephone calls.
• Persistent without being pushy.
• Articulate, friendly and professional.
• Confident speaking with attorneys and other professionals.
• Comfortable getting past receptionists and gatekeepers.
• Resilient when people say no.
• Organized and disciplined with follow-up.
• Self-motivated and goal-oriented.
• Comfortable being measured by results.
• Able to work independently.
• Reliable and accountable.
• Interested in helping develop a growing business.

We value consistent execution more than flashy marketing ideas.

AN EXCELLENT NEXT STEP FOR A SUCCESSFUL CALL-CENTER SALESPERSON

If you have been successful in a telephone-sales environment but are tired of spending your day making transactional calls from a script, this position offers an opportunity to use those same skills differently. Instead of selling to hundreds of consumers, you will be developing a smaller number of potentially valuable, long-term professional relationships. One successful law-firm relationship can lead to ongoing repeat business. Your objective is not simply to make calls. Your objective is to develop relationships that produce appointments, presentations, new law-firm clients and repeat business.

PERFORMANCE MATTERS

This is a business-development position. Performance will be evaluated using objective measures such as:

• Meaningful law-firm contacts.
• Qualified conversations.
• Follow-ups completed.
• Appointments scheduled.
• CLE / educational presentations scheduled.
• New law-firm relationships developed.
• New audit opportunities generated.
• Active repeat law-firm clients developed.

COMPENSATION

$20-$22 per hour, depending upon experience, PLUS uncapped performance bonuses. This position is designed for someone who wants the security of a dependable hourly wage combined with the opportunity to earn substantially more by producing measurable business-development results. Performance bonuses reward results such as qualified law-firm appointments and presentations, development of new law-firm clients, new paid Injury Claim Audits generated, repeat business and the development of active repeat law-firm relationships. Performance bonuses are uncapped. The more successful you are at developing productive law-firm relationships and generating business, the greater your opportunity to increase your total compensation. Our compensation system rewards results and relationship development - not simply the number of telephone calls made. The complete performance-bonus structure will be explained during the interview process.

HOW TO APPLY

Please email your resume directly to: In your email, please briefly answer the following four questions: 1. Describe your previous outbound telephone sales, call-center, appointment-setting, lead-generation or business-development experience. 2. In your previous position, approximately how many outbound calls or prospect contacts did you typically make in a day? 3. What were you personally measured on - calls, appointments, sales, conversions, revenue or another performance metric? Please briefly describe your results. 4. Why are you interested in moving from a traditional sales or call-center environment into a professional B2B business-development position working with law firms? We are particularly interested in candidates who can demonstrate previous success in a performance-driven outbound sales environment. We are looking for someone who wants more than another telephone-sales job. We are looking for someone who wants to help build a business - and be financially rewarded for helping it grow Join us if you're passionate about technology sales, eager to develop your inside sales expertise, and ready to make an impact through energetic outreach and strategic client engagement. We're committed to supporting your growth as you help us expand our reach into new markets!

Pay:

$20.00 - $24.00 per hour

Work Location:

In person