An Inside Sales Representative represents and sells products or services on behalf of a company, selling primarily through phone or email contacts. Recruits new customers, presents information to demonstrate product value and persuade buyers, negotiates prices, confirms sales agreements, and works to meet company sales goals.
Monday-Friday | 8:00 AM - 5:00 PM About Us Stonebridge Kitchen & Bath is a growing home remodeling company specializing in beautiful, low-maintenance kitchen and bathroom renovations. We take pride in providing an exceptional customer experience from the very first phone call to the final installation. We're looking for a motivated, dependable Inside Sales Agent to join our team and help schedule qualified in-home design consultations. Position Summary As an Inside Sales Agent, you'll be responsible for speaking with homeowners, building rapport, qualifying remodeling projects, and scheduling appointments for our Design Consultants. This role involves both inbound and outbound calling, following proven scripts, overcoming objections, and consistently meeting performance goals. If you enjoy talking with people, thrive in a fast-paced environment, and have a passion for sales, we'd love to hear from you. Responsibilities Make outbound calls to warm and inbound leads. Answer inbound calls from prospective customers. Qualify homeowners and remodeling projects. Schedule qualified in-home consultations for our Design Consultants. Follow company scripts while naturally building rapport. Confidently overcome customer objections using approved rebuttals. Accurately document all customer interactions in our CRM. Maintain required Minimum Performance Standards (MPS), including call volume, talk time, and appointment-setting goals. Provide exceptional customer service on every interaction. Work collaboratively with the sales and management team. Qualifications Minimum 1 year of call center experience required. Previous inside sales, appointment setting, or outbound sales experience required. Home improvement, remodeling, or construction industry experience is a plus. Excellent communication and active listening skills. Comfortable handling objections and confidently asking for the appointment. Strong work ethic with reliable attendance. Computer proficiency and ability to learn CRM software. Positive attitude, coachable, and goal-oriented. What We're Looking For Reliable and punctual Self-motivated and driven to succeed Competitive mindset with a desire to meet and exceed goals Professional phone presence Ability to work independently while contributing to a team environment Someone who takes pride in delivering an outstanding customer experience Why Join Stonebridge Kitchen & Bath? Competitive pay based on experience ( $17-$19/hour ) Paid training with proven scripts and sales processes Stable Monday-Friday schedule (8:00 AM-5:00 PM) Supportive, team-oriented work environment Opportunity for career growth as our company continues to expand If you're someone who enjoys talking with people, isn't afraid to pick up the phone, and wants to build a career with a growing company, we'd love to hear from you. Apply today and become part of the Stonebridge Kitchen & Bath team!
Pay:
$17.00 - $19.00 per hour
Benefits:
Paid time off Paid training Application Question(s): How many outbound calls did you average per day in your previous position? Have you worked with a CRM? If so, which one(s)? Have you ever worked in the home improvement industry? Are you comfortable making 200+ outbound calls per day? Are you available to work Monday-Friday from 8:00 AM-5:00 PM?
