Lead Qualification & Follow-Up Coordinator (Setter) - Bilingual - Miramar, FL In-office
- Monday to Saturday, 3:00 to 8:00 pm
- $16/hour + commissions
- Start date: October 1 We are the team of RUNHOME who specializes in first-time homebuyers in South Florida.
We help Hispanic families buy their first home using down payment assistance programs. Hundreds of people contact us every month, and we need one person whose only job is to qualify them and move them forward every single day.
What you will do:
Call every new lead the moment it comes in (under 60 seconds) and follow a script. Ask the 7 qualification questions (job, income, credit, taxes, savings, SSN/ITIN, timeline) and mark each lead green, yellow or red in the CRM.
Green leads:
book their in-person meeting with Alejandro and the lender at our Miramar office, and collect their documents before the meeting.
Yellow leads:
hand them off to our credit or tax partners and follow up every 2 to 3 days until they are ready. Follow a daily call cadence for leads who don't answer (WhatsApp, email, phone), and work through a backlog of leads that were never qualified. Keep lenders and realtors updated in English and Spanish. Answer WhatsApp and email within one hour, manage the team calendar, and post pre-made content to our social media accounts. Log every contact in the CRM. Every lead leaves with a next step scheduled.
What we offer:
$16 per hour to start, $18 per hour after 90 days if goals are met. $10 for every qualified client who shows up to their meeting with complete documents. $25 bonus every week you qualify 25 or more leads. Commission on every credit repair, tax service and home closing from your clients. $100 monthly bonus for keeping the pipeline clean (no lead without a next step). Sales training from week one (daily 15-minute role play, recorded calls, one-on-one coaching) and a path to grow into a closer role. A system that tells you exactly who to call each day. You are not walking into chaos.
What we are looking for:
Fluent in Spanish and English (spoken). At least 1 year making calls every day: sales, call center, collections, front desk or similar. Full availability Monday to Saturday, 3:00 to 8:00 pm, in person in Miramar.
Organized:
you take notes on every contact without being asked. Comfortable with a CRM, WhatsApp, Gmail, Instagram and TikTok.
Good attitude:
friendly, hard-working, and you keep dialing after a "no". A plus if you come from mortgage, real estate, insurance or lending, or if you want to get your real estate or MLO license.
Schedule:
Monday to Saturday, 3:00 pm to 8:00 pm (30 hours per week). Part-time W-2 employee.
To apply:
send us your name, your last job that involved daily calls, and a 30-second voice note in English introducing yourself. Interviews start this week.
Tipo de puesto:
Tiempo completo, Medio tiempo
Sueldo:
A partir de $16.00 la hora Horas previstas: No menos de 30.0 por semana Lugar de trabajo: Empleo presencial
