Summary Under the direct supervision of the Metals Department Manger, the inside sales position primarily processes the customer orders by entering the order into the Company's software system, scheduling deliveries, ordering stock items, problem solving and providing good customer service. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Take customer orders by phone, email, fax or in person Write up customer orders in Paradigm Assist customers with product information, orders, and other questions Competencies Basic math skills Ability to analyze and problem solve Communication skills - verbal and written Excellent People skills - customer service oriented Attention to Detail Organization skills Thoroughness Ability to multi task Flexibility Fit for Duty Stress tolerance Teamwork Use of computers, emails, faxes and printers Supervisory Responsibility This role has no supervisory responsibility Work Environment This position functions in a fast-paced office environment where attention to detail is a must and the ability to focus on the customer order is critical to avoid error in customer billing or manufacturing of their product. Physical Demands This role is largely sedentary - spending long hours on the phone and in front of the computer. Travel No out of town travel is expected for this position Required Education and Experience Fluent in English Preferred Education and Experience One-year related experience Working knowledge of Paradigm and Excel Knowledge of Construction Industry EEO Statement There shall be no unlawful discrimination or harassment against employees or applicants for employment because of race or color, religion or creed, sex or gender, sexual orientation, national origin or ancestry, age, physical or mental disability, military status, genetic information or other protected status. Equal employment opportunity, as required by law, shall apply to all personnel actions including, but not limited to, recruitment, hiring, upgrading, promotion, demotion, layoff, or termination. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.