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Sterling Engineering, Inc.

Inside Sales Rep

Pay: $55,000–$65,000/yr

Posted: 3 weeks ago

Location: Elgin, IL (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/26/2026

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What they do

An Inside Sales Representative represents and sells products or services on behalf of a company, selling primarily through phone or email contacts. Recruits new customers, presents information to demonstrate product value and persuade buyers, negotiates prices, confirms sales agreements, and works to meet company sales goals.

$75,195 / year median in Illinois

-6% projected decline

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Job Description

Inside Sales RepresentativeLocation:

Elgin, IL Hours:

7:30 AM

4:30

PM Compensation:

$55,000

$65,000 + monthly bonus potential OverviewOur client, a leading metals processor and distributor, is seeking an Inside Sales Representative to support customer accounts, quotations, order processing, and sales activities.

This role works closely with customers, sales leadership, operations, and quality teams to ensure accurate quoting, timely order entry, and excellent customer service. ResponsibilitiesRespond to customer inquiries and RFQsPrepare and process quotations based on customer requirementsCommunicate with customers to clarify specifications, pricing, and delivery requirementsReview purchase orders and resolve discrepanciesEnter and acknowledge customer orders in the ERP systemSupport customers using procurement and ordering portalsCoordinate with Sales, Operations, and Quality teams to meet customer expectationsInvestigate and resolve billing issues and customer claimsAssist with non-conforming product issues and customer concernsMaintain accurate customer and order recordsSupport continuous improvement initiatives and process enhancementsQualificationsHigh school diploma required; college coursework or degree preferredPrevious inside sales, customer service, account management, or sales support experienceExperience in metals, manufacturing, industrial distribution, or related industries preferredStrong communication, organization, and problem-solving skillsProficiency with Microsoft OfficeExperience working with ERP systems preferredLean manufacturing knowledge is a plusAbility to manage multiple priorities in a fast-paced environmentCompensation & Schedule$55,000

$65,000 base salaryMonthly bonus opportunityMonday
Friday, 7:30 AM
4:30 PMThis is an excellent opportunity for someone with industrial or manufacturing sales support experience who enjoys working directly with customers and managing the full quote-to-order process.