Job Overview DC Waste & Recycling (DCW) is a family owned business in Hillsboro, IL servicing over 20,000 customers with our 45+ local employees. We operate a fleet of over 30 trucks to provide trash, recycling, construction & demolition, special waste, portable toilet, and pumping services. DCW is seeking applicants for a full-time hourly office employee in Hillsboro, IL to perform Commercial and Temporary inside sales. The ideal candidate shall have sales experience, be detail-oriented and organized to assist with inside sales, customer service, administrative tasks, and operations support. This position has typical hours of Monday - Friday from 7:30 am - 4:00 pm. Responsibilities Receive inbound calls from commercial and temporary-service customers and drive sales by identifying their needs, recommending appropriate waste solutions, overcoming objections, and converting inquiries into new business. Prepare accurate quotes and service options, follow up consistently, and guide prospects from first contact through completed service setup. Make outbound calls to follow up on leads, prior inquiries, open quotes, and customers who may benefit from additional services. Identify opportunities to upsell or cross-sell additional services to existing customers, contributing to revenue growth. Cold call commercial and temporary-service prospects to introduce DCW, build interest, and generate new accounts. Track calls, leads, quotes, follow-up dates, sales outcomes, and other activity needed to maintain an organized sales pipeline. Work toward call activity, conversion, and sales goals established by management and communicate progress regularly. Coordinate with operations and customer service personnel to confirm service availability and ensure a smooth handoff after the sale. Collaborate with the sales team to develop strategies for acquiring new customers and retaining existing ones. Provide support to colleagues as needed, fostering a positive and cohesive work environment. Stay informed about our services, pricing plans, and promotions to effectively communicate with customers and answer their questions. Continuously update knowledge of industry trends and competitors' offerings to remain competitive in the market. Qualifications At least 2 years of experience within inside sales, telephone sales, call center, business development, or customer service experience is preferred. Comfortable making cold calls, handling rejection professionally, overcoming objections, and directly asking customers for their business. Strong verbal communication and relationship-building skills, with a clear and confident telephone presence. Self-motivated, goal-oriented, dependable, and able to maintain consistent call and follow-up activity with limited supervision. Organized and detail-oriented, with the ability to manage multiple leads, quotes, tasks, and customer requests without losing follow-through. Proficient with Microsoft Office and some experience in account-management, order-entry, billing, and sales-tracking software. Waste and recycling industry knowledge is helpful but not required; company training will be provided. High school diploma or equivalent required; additional education or relevant sales training is preferred. Benefits Hourly wage of $19.00 - $21.00 with potential eligibility for sales commissions after 90 days of employment, based on performance and the terms of the company's commission program. Paid holidays and vacation accrual. Fully paid health insurance for employees, with optional coverage for spouse and children. Dental, vision, life, & short-term disability insurance coverages available. 401(k) with company matching contributions. Annual performance and wage evaluation. Paid overtime. Join our team and contribute to the success of our operations! Please apply on Indeed or send your resume to os@dcwaste-il.com. We look forward to growing our business!

Pay:

$19.00 - $21.00 per hour Expected hours: No less than 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Referral program Vision insurance

Work Location:

In person