"If you want to stand out from the crowd, give people a reason not to forget you." -Richard Branson

POSITION PURPOSE

Provides support to Director of Sales & Marketing with varied office tasks in order to help meet and exceed forecasted revenue goals. Provide clerical/secretarial and administrative support to the Sales Department, including computer input, filing, and answering telephones.

ESSENTIAL RESPONSIBILITIES

Enthusiastically and proactively assist the Director of Sales and/or Sales Manager(s) in the sale of the Hotel concept to group, corporate and leisure prospects in a way that best illustrates the identity of the brand as innovative and new Assist the Director of Sales & Marketing and the Sales & Marketing team with administrative and clerical support. Handle all incoming and outgoing correspondence. Maintain a filing system of all department records. Arrange appointments and meetings for sales managers. Prepare meeting packets and other Sales & Marketing materials. Keep inventory of office supplies and place orders as needed. Provide client support to include processing client leads, investigating hotel and preferred guest program issues, and acquiring or sending collateral materials. Provide hotel support to include following up on outstanding responses, calling, faxing, and emailing clients and answering requests. Handle all logistics for small groups meetings for key clients. Generate reports and compile statistical information as requested. Produce and submit purchase orders according to the hotel's procedure, as requested. Assist with BEO's, group resumes, room blocks, etc. Assist with client notification of key dates such as cut-off or payment schedule deadlines Drive product quality and a unique guest experience at every opportunity. Take pride in the overall look and feel of the hotel never walking past something out of place. Maintain a refreshing attitude focused on positive friendly interactions with guests and staff. Develop and maintain strong interdepartmental relationships and open communication lines to assure efficient transfer of information. All other duties assigned by managers or supervisors.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

• Assist with any guest inquiry.
• Follow all company and safety and security policies and procedures.
• Report maintenance problems, safety hazards, accidents, or injuries.
• Perform other reasonable job duties as requested by direct and indirect supervisors.

Aloft moves to its own beat, creating bold, open & vibrant environments that bring people together. Aloft is the next generation of hotel, using technology & design to enhance experiences and move at the pace of guests. Different. By design. Aloft talent are fun, bold, and eclectic. They're actively social and are excited and interested to meet new and unique people. They understand that Aloft talent are passionate about design, tech innovation, and music, and love that they can work at a place that encourages them to interact with guests about their favorite topics. Like Aloft guests, our talent is friendly and outgoing, straightforward with a wink. We find people who are tech-savvy and confidently social with an eclectic style to bring the brand to life. Simply put, they control their world, taking a fresh, energetic approach to everything in life.

You can teach skill, but it's the attitude they bring to the table that matters! Shoot me a note about why you are interested in joining us: serickson@aloftsouthbend.com

Job Types:

Full-time, Part-time Pay:

$16.00 - $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Paid time off Referral program Vision insurance

Experience:

Front Desk:

1 year (Preferred)

Work Location:

In person