Location:
Braintree, Essex
Salary:
£28,000 per annum + commission We are looking for an enthusiastic, driven and organised Outbound Telesales Coordinator to come and join our growing Business Development team , working for one of the largest UK Facilities Management companies. You'll play a key role in generating new business and developing relationships with prospective customers through proactive outbound calling. This is a great opportunity for someone who enjoys speaking to people, is confident on the phone and thrives in a target-driven environment. As an Outbound Telesales Coordinator, you will:
- Make outbound calls to prospective and existing customers, building strong relationships and understanding their needs.
- Identify new sales opportunities and generate qualified leads, providing a professional and positive customer experience at every interaction.
- Arrange appointments and follow up on sales opportunities.
- Maintain accurate and up-to-date customer records on our CRM system.
- Work towards agreed call, lead generation and sales targets.
- Coordinate closely with the wider sales team to maximise opportunities. As an Outbound Telesales Coordinator , you will have the following expertise and attributes:
- Confident, friendly and professional on the telephone.
- Comfortable making a high volume of outbound calls.
- Persuasive without being pushy, with excellent communication skills.
- Motivated by targets and achieving results.
- Organised, reliable and able to manage follow-ups effectively.
- A good listener who can quickly understand customer requirements.
- Comfortable using CRM systems and basic computer applications.
- Positive, resilient and able to handle objections professionally. What's in it for you? We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get:
- Employee Ownership
- You are part of our success!
- 33 days holiday (including bank holidays)
- Company sick pay
- Maternity and paternity leave support
- Life assurance cover
- 24/7 GP access, plus mental health, wellness, financial, and legal support
- Two paid volunteering days per year
- Give back to a cause that matters to you
- Exclusive perks and discounts
- More than 250 deals available
- Ongoing training and development
- From apprenticeships to leadership programs
- Wellbeing, Diversity & Inclusion
- Our Mosaic Committee and Mental Health First Aiders are leading the way
- Recognition and rewards
- Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs.
As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Please note:
Security clearance (DBS) is required for this role.