Sales Consultant MarineMax Services Inc Quincy, MA Job Details 19 hours ago Qualifications Customer follow-ups Retail customer service procedures Customer records maintenance Product presentation Customer relationship building Automotive product demonstrations Sales transaction processing Sales tax Boat handling Mid-level Client relationship development Trade show promotions Client database systems Sales quoting Client retention Used vehicle sales Customer engagement New customer acquisition Initial Contact (sales skills) Prospecting Retail store product knowledge Time-based sales targets Event marketing Customer information system software Sales follow-up Customer data entry Full Job Description

OVERVIEW

The successful Sales Consultant will demonstrate the advantages and benefits of MarineMax and strategically position the company in the marketplace in order to sell new and used products. The Sales Consultant must recognize that business is built on customer satisfaction and devote him/herself to exceeding the customer's expectations.

KEY TASKS

Enthusiastically embrace the MarineMax values Establishes and maintains good long-term relationships with customers before and after the sale. Develop long-term relationships with customers Acquire full knowledge of complete product line, features and accessories available for purchase Shows product in the showroom, at off-site displays or shows, and demonstrates boats on the water Follows the MarineMax sales process to improve selling skills, including prospecting for new customers and follow-up on customers previously contacted. Diligently inputs and maintains accurate and comprehensive customer and prospect information into the IDS system and utilizes data on a consistent basis to generate sales. Accurately computes and quotes sales price, including tax, trade-in allowance and license fee. Works with the Business Manager to communicate the requirements for financing the purchase Project a professional and knowledgeable image at all times Oversee the delivery of each unit sold Introduce customers to the dealership team to emphasize the quality and efficiency of dealership's service operations Professionally lead and support customer events including Getaways Actively participate in boat shows and other off-site promotions Demonstrate basic Seamanship skills Successfully complete all required training programs including Brainshark modules. Other duties as directed

KEY RESULT AREAS

Internal/external customer service orientation Achieve weekly, monthly and/or quarterly sales goals Achieve number of units sold targets Achieve total sales dollars (volume) and gross profit goals Timeliness/accuracy of paperwork Timeliness/completeness of delivery Consistent customer follow-up/prospecting Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.