Car Quest Finance Center is seeking a highly motivated, organized, and results-driven individual to join our dealership team. This is a dual-role position combining Business Development (BDC)/SALES responsibilities with dealership office support. We are looking for someone who thrives in a fast-paced automotive environment, communicates confidently, and can handle both customer outreach and administrative operations with precision. Also have some background in automotive/dealership knowledge. Position Overview This role is split between: High-volume outbound customer communication Dealership office and administrative support The ideal candidate must be comfortable making 80-120+ outbound calls per day while also assisting with paperwork, lender communication, and internal dealership operations. Responsibilities BDC / Customer Outreach Make outbound calls to internet leads and previous customers Send follow-up text messages and emails Confirm and set appointments Follow up with unsold showroom traffic Maintain detailed CRM notes and activity tracking Respond promptly to inbound inquiries Office & Administrative Support Assist with processing deal paperwork Communicate with banks and lenders regarding approvals and updates Help organize and manage deal jackets Support title and tag processing General dealership administrative assistance marketing ideas / marketing overview Qualifications Strong communication and customer service skills Confident and comfortable making high-volume outbound calls Ability to multitask in a fast-paced dealership environment Basic knowledge of used vehicles and automotive financing preferred Experience with CRM systems is a plus Bilingual (English/Spanish) strongly preferred Professional attitude and strong work ethic What We Offer Competitive hourly pay Performance-based bonus opportunities Growth opportunities within the dealership Structured systems and tools to support your success Who This Position Is For This position is ideal for someone who: Enjoys speaking with customers daily Is organized and detail-oriented Wants to grow within the automotive industry Can balance administrative precision with sales-driven energy If you are dependable, driven, and ready to contribute to a high-performing dealership team, we encourage you to apply.