Job Description -

Inside Sales and Customer Service Coordinator Full Time Schedule:

Monday-Friday:

8AM - 4PM Xuron Corporation manufactures precision hand tools for both industrial and consumer markets We sell through a worldwide network of authorized distributors supported (domestically) by manufacturer's representatives. We are looking for a reliable, professional and experienced person to join our inside sales and customer service department. Essential Responsibilities Order Entry

• Enter all daily customer purchase orders, proof orders for accuracy (items, prices, shipping instructions)
• Print picking tickets, proof for accuracy of shipping/special handling instructions
• Schedule and release blanket orders and back orders
• Create export documentation Billing
• Enter daily billing Inventory
• Enter daily inventory transactions
• Track inventory levels Customer Support
• Respond to customer requests for literature/samples and follow-up according to established procedure
• Assist customers with any order discrepancies, expedite requests or questions relating to the orders
• Proactively update customers if order status changes from original confirmed ship date
• Respond and follow up with customer service inquiries Administrative/Sales Support
• Answer phones - direct calls and assist with product or application related inquiries
• Send monthly sales invoices to Manufacturer's Representatives
• Prepare and send purchase orders to vendors and follow up as necessary
• Monitor accounts receivable and send payment reminder notices as needed, occasionally reminder telephone calls are needed Additional Responsibilities Assigned as needed This job description reflects the general duties of the job, therefore not a detailed description of all duties which may be inherent to the position.

The Company may assign to individual employees reasonably related additional duties that are consistent with policy.

Qualifications:

• Responsible and mature attitude and work ethic
• Clear and professional communication skills
• Strong customer service skills
• Ability to work independently without need for constant direction
• Organized and able to manage multiple tasks and priorities
• Willingness to learn about our products, markets and product applications
• Attention to detail and accuracy of work
• Working knowledge of Microsoft Word & Excel
• Desire to work as part of a team and accept additional tasks and responsibilities as needed

Pay:

$22.00 - $26.00 per hour Expected hours: 40.0 per week

Benefits:

Health insurance Health savings account Paid time off Retirement plan

Work Location:

In person