Position Description Inside Sales Representative

JOB SUMMARY

The Inside Sales Representative is an enthusiastic and results-driven Sales Representative to join our team. This role focuses on making outbound calls to prospective clients, generating leads, and converting them into satisfied customers. The ideal candidate will have a passion for sales, strong communication skills, and a desire to contribute to our company's growth.

ACCOUNTABILITIES

Outbound Sales Calls:

Conduct outbound calls to potential clients to introduce Lakeside Pro Services and our range of services in irrigation, plumbing, lawn care, and home remodeling. Engage prospects in meaningful conversations to understand their needs and present tailored solutions.

Lead Generation:

Identify and qualify leads through various channels, including referrals, online research, and networking. Maintain an organized pipeline of prospects and follow up diligently to convert leads into sales.

Product Knowledge:

Develop a deep understanding of our services to effectively communicate their benefits and address client inquiries. Stay updated on industry trends and competitive offerings to position Lakeside Pro Services as a leader in the market.

CRM Management:

Record and track all sales activities, customer interactions, and follow-ups in the CRM system. Provide accurate forecasts and reports on sales activities and pipeline status.

Collaboration:

Work closely with the sales and marketing teams to refine outreach strategies and improve conversion rates. Participate in team meetings to share insights and discuss strategies for achieving sales goals. Will follow the company SOP Playbook and Employee Handbook Other Duties as Assigned.

REQUIRED SKILLS AND ABILITIES

High school diploma or equivalent; Bachelor's degree in Business, Marketing, or a related field is a plus. 1-3 years of experience in sales or telemarketing, preferably in the home services or construction industry. Strong communication skills, both verbal and written, with a focus on active listening. Excellent problem-solving skills and ability to think creatively to resolve client issues. Ability to handle stressful situations calmly and professionally. Proficiency in using CRM software and Microsoft Office Suite (Word, Excel, Outlook, Aspire, Service Titan). Detail-oriented with strong organizational skills and ability to prioritize tasks effectively. Ability to work effectively in a team environment as well as independently. Strong ability to build rapport and establish trust with potential clients. Familiarity with competitive pricing analysis and market research techniques. Knowledge of industry-specific terminology and practices.

COMMUNICATION & MEETINGS

Weekly Report Weekly/Biweekly 1 on 1 with Client Success Manager - L10 Weekly huddles Proper management of your time, calendars, and commitments

TRAINING AND CERTIFICATIONS

Service Titan

WORKWEEK A

typical work week is eight (10) hour days, five (5) days per week. Extended hours may be required during peak periods. COMPENSATION/BONUS/ Inside Sales Representative Base and incentive.

Job Type:

Full-time Pay:

$50,000.00 - $60,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Experience:

Cold calling: 3 years (Required) CRM software: 3 years (Required)

Sales:

3 years (Required) Ability to

Commute:

Roseville, MI 48066 (Required)

Work Location:

In person