Searching for a Client Service & Sales Administrative

ROCKSTAR!

!! This customer service position performs a wide variety of administrative & sales duties with emphasis on communication, accuracy and "Five Star Review" standards through various communication channels while delivering high-quality customer service, all while being part of an incredible team. Must have an outgoing personality and positive attitude.

JOB REQUIREMENTS

High school diploma or equivalent required; Bachelor's degree in a relevant field of work or an equivalent combination of education and work related experience preferred 1-3 years customer service experience required, preference for remodeling, construction or service industry experience Experience with email, chat or other forms of electronic communication preferred Proficient in Microsoft Office programs with ability to operate standard office equipment Possess excellent interpersonal and communication skills Has a passion for delivering superior customer service Deliver professional and welcoming telephone etiquette and skills; ability to maintain a friendly, cheerful and courteous demeanor throughout the work day Strong verbal and written communication skills Strong computer and technology skills Enjoys working in a fast paced, changing environment Self-starter and excellent on follow through Team building and collaboration skills; ability to work well in a team environment Ability to multi-task Strong emphasis on details and accuracy Strong analytical and problem solving skills with demonstrated capacity for sound judgment Ability to make informed decisions quickly and execute those decisions with confidence; ability to troubleshoot issues and provide solutions Clean background check, references required, drug free, drama free workplace, reliable transportation Committed to achieving individual performance goals set forth by leadership to ensure that the team meets or exceeds its goals

JOB FUNCTIONS

Provides exceptional service, meeting and or exceeding customer expectations Interacts with customers and co-workers in a professional and caring way Supports customer support channels, including but not limited to, email and telephone Keeps absences to a minimum understanding the interdependence each person has on the other to meet and or exceed team performance goals and objectives. Ability and willingness to learn product knowledge and industry specific information Accept leadership roles as needed Other duties as assigned such as scheduling, data input, emailing estimates, follow up calls, networking events, etc

Job Type:

Full-time Pay:

$22.00 - $28.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person