Job Overview We are hiring a driven Internet Sales Representative (BDC) to handle incoming customer inquiries and book sales appointments. You will work entirely with warm inbound leads and existing dealership customers. Duties Respond promptly to internet inquiries, phone calls, and walk-in customers with a lively, professional approach that builds rapport and trust. Manage and nurture a robust sales pipeline by tracking leads, follow-ups, and customer interactions using CRM software supported by our technical team. Conduct outbound sales efforts including cold calling and outreach to prospective clients to generate new business opportunities. Present vehicle options, financing solutions, and upselling opportunities tailored to each customer's needs while demonstrating excellent phone etiquette and communication skills. Build lasting customer relationships through personalized service, ensuring satisfaction from initial contact through deal closing and post-sale follow-up. Negotiate deals effectively by understanding automotive financing options, inventory control, and high-end sales techniques to maximize deal closure rates. Collaborate with the sales team on inventory management, retail math calculations, and achieving collective sales targets to support dealership growth. Key Responsibilities Respond promptly to phone calls, emails, and texts from active vehicle shoppers. Schedule qualified test-drive and sales appointments for our sales team. Track customer interactions and follow-ups in our CRM. Work directly with Sales Managers to ensure a smooth transition when customers arrive. Requirements Experience in customer service, call centers, retail, or sales (Automotive BDC experience is a plus, but we will train candidates with the right drive). Strong verbal communication and professional phone demeanor. Comfortable using computers, web browsers, and messaging platforms. Reliable, goal-oriented, and available to work retail dealership hours (including Saturdays). Join us as an Automotive BDC / Internet Sales Representative where your energy fuels success! We're committed to empowering our team members with ongoing training in CRM software systems supported by our technical staff while fostering a vibrant environment focused on achieving excellence in customer service and sales performance. If you thrive in a fast-paced setting that rewards initiative and results—this is the perfect opportunity for you!

Pay:

$45,000.00 - $65,000.00 per year

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Paid training Retirement plan People with a criminal record are encouraged to apply

Work Location:

In person