Job description We are looking for a bright face to join our team. Our company is family-owned, and we firmly believe in promoting from within whenever possible. If you feel like you're ready for your next great opportunity, then look no further than Passaic Bergen Water Softening! Our goal as an employer is to provide a work environment where employees feel respected, appreciated, and understood.

Primary Job Function:

As the Assistant to the President at Passaic Bergen Water Softening, you will work closely with the owner to coordinate Commercial jobs from proposal through installation and completion. This role ensures jobs are planned out, customers are kept informed, schedules stay on track, and all job documentation is complete.

Responsibilities:

Job/Install Coordination Coordinate residential and commercial jobs from initial proposal through completion. Work directly with the owner to prioritize jobs and ensure timely execution. Maintain organized customer files, contracts, permits, and documentation. Monitor project timelines and communicate updates to customers and internal teams. Proposals & Sales Support Prepare and organize residential and commercial proposals. Assist with gathering pricing from vendors Review job specifications and equipment requirements. Follow up on outstanding proposals and customer inquiries. Scheduling & Operations Coordinate site visits, measurements, and pre-installation appointments. Schedule installations with technicians and installers . Confirm equipment availability and delivery dates. Communicate scheduling changes with customers and the operations team. Customer Communication Serve as the primary point of contact for customers throughout the install. Provide updates on job status, scheduling, and equipment lead times. Respond promptly to customer questions and coordinate solutions when issue arise Administrative Responsibilities Maintain accurate records in company software. Track equipment orders and vendor lead times. Prepare reports and provide job updates to the owner. Respond to google reviews. Assist with owner administration with appointments and business travel Qualifications Excellent organizational and time-management skills. Strong communication and customer service skills. Proficiency with Microsoft Office (Excel, Outlook, Word). Experience with ServiceTitan or similar software is a plus. Ability to manage multiple jobs simultaneously while maintaining attention to detail. We offer paid sick and vacation days and holidays, medical, dental and vision insurance, and 401(k) with company match

Work Remotely No Job Type:

Full-time Oak Ridge and Hawthorne office locations 9am - 5:30pm

Pay:

$25-29 per hour

Job Type:

Full-time Pay:

$25.00 - $29.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person