A Sales Coordinator role is designed to assist the Vice President of Sales with customer site tours, group inquires and responding to group leads by telephone and on Delphi systems in a timely manner. Delivering superior customer service by assisting with pricing, group room details, by creating a professional experience. Balancing group leads that consist of room blocks at a special discounted rate to include meeting space inquiries. Assisting with inputting of the rooming lists, inputting of new group blocks. Working closely in coordination with the Vice President of Sales with the cross-selling between hotel portfolio sister hotels. Tasks may vary based on hotel demand. Communication and support in accordance to the hotel operation to achieve superior customer service satisfaction. Requirements/Skill Set Punctual Attendance / Dependability / Schedule Flexibility Exceptional Customer Service Computer Skills Time Management Skills Team Player Able to communicate directly with the General Manager in an effective manner Able to lift and move fast Positive Attitude Able to take initiative on tasks; solve practical problems or resolve issues Communication always to management and ownership Daily property walks of all hotel outlets to include exterior Delivers hotel standards daily across all departments Maintains cleanliness and organization of the back office Monitor of stained linen and implementing stain removal Assisting with execution of food and safety standards Assistance with food preparation and training as needed Site Tours to Sales Inquires or walk-in's Overall Customer Service Satisfaction and Service Recovery Empowerment Skills Sense of Urgency Room Inventory Control and Balancing Preparation of the meeting space set up's etc. Maintenance; plan projects in accordance with management/ownership Trash is consistently removed from the grounds and receptables, etc. Any other tasks as instructed by management I have read and understand the purpose of the job duties as stated above. I accept responsibility to perform the essential functions of this job as listed above. Modifications and changes may occur in this job description.

Pay:

$20.00 - $21.00 per hour Expected hours: 24.0 per week

Benefits:

Employee discount Paid time off Paid training Application Question(s): Are you willing to greet important clients on the weekend, if needed.

Experience:

Hotel Front Desk:

3 years (Required)

PEP System:

2 years (Preferred)

Location:

Township of Lawrence, NJ 08648 (Preferred) Shift availability: Day Shift (Preferred)

Work Location:

In person