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Mazda of Lodi
Service Business Development Center Representative
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Based on New Jersey data
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What they do
A Business Development Specialist identifies new business opportunities and clients for a company, identifies new products, services and lines of business, and develops marketing and sales strategies to help grow a company's business. Collects and manages data on sales and business processes, does market research, and stays informed of industry trends and dynamics. Builds customer relationships and partnerships. Reports to a Business Development Manager or Director.
$69,086 / year median in New Jersey
+5% projected growth
Job Description
Service Business Development Center Representative Mazda of Lodi - 2.7 Lodi, NJ Job Details Full-time $70,000 - $120,000 a year 23 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Full Job Description Mazda of Lodi Service Dept is seeking a dynamic & motivated Service Business Development Center Representative to join our team! In this energetic role, you will be the first point of contact for prospective clients and existing customers, driving growth through proactive outreach and exceptional customer service. Your primary goal is to build strong relationships, identify new sales opportunities, and support the expansion of our service offerings. This position offers a fantastic opportunity to develop your sales skills in a fast-paced environment while contributing to the overall success of our dealership or automotive service center. Responsibilities Engage with potential clients through outbound calls, cold calling, and follow-up communications to generate new business opportunities. Build and maintain a robust sales pipeline by identifying prospects, qualifying leads, and nurturing customer relationships. Present and promote our automotive services, financing options, and upselling opportunities to meet customer needs effectively. Negotiate terms, close deals, and ensure customer satisfaction throughout the sales process. Support sales management by tracking sales activities within CRM (Customer Relationship Management) systems and updating client information accurately. Collaborate with dealership or service team members to coordinate inventory management and ensure seamless deal closing. Develop strong client relationships through excellent communication skills, public speaking, and personalized customer service efforts. Skills Experience in outside sales, B2B (business-to-business) sales, or retail automotive sales - is a must Exceptional negotiation and deal-closing abilities with a focus on high-end sales environments. Strong organizational skills with the ability to manage a busy sales pipeline efficiently. Multilingual or bilingual capabilities are highly desirable to serve diverse customer bases effectively. Excellent communication skills, including phone etiquette and client communication strategies. Experience with CRM software and sales support tools to track activities and manage customer data. Knowledge of automotive industry sales processes, inventory control, automotive financing options, and dealership operations. Ability to perform retail math calculations accurately for pricing and inventory assessments. Outbound sales experience such as cold calling or telemarketing is preferred. Customer relationship building skills that foster trust and long-term loyalty. Join us as a Service Business Development Center Representative! If you're passionate about automotive sales, eager to develop your career in a vibrant environment, & committed to delivering outstanding customer experiences!