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Operations & Business Development Associate (Full Time)
Job Description
Job Title:
Operations & Business Development Associate (Full-Time)
Location:
Windsor (Robbinsville Township), NJ 08561
Compensation:
$19
- $22 per hour (equivalent to ~$40,000
- $45,000 annually) + Overtime Eligible as needed
Schedule:
Full-Time, 40 hours per week (overtime opportunities available) About Us We are a small entomology-focused science supply business where every team member plays an essential role. Our team thrives on adaptability, collaboration, and continuous learning. As an Operations & Business Development Associate, you'll be at the heart of our day-to-day business operations while also having opportunities to expand your skills in areas like marketing, sales, and product development. This role is perfect for someone who enjoys wearing many hats, contributing to different areas of the business, and growing alongside the company. Role Overview The Operations & Business Development Associate will be responsible for ensuring smooth daily operations, including order fulfillment, customer support, and inventory management. In addition, this role offers opportunities to explore other business areas and develop skills that can lead to future growth within the organization. Primary Responsibilities (70-85%)
Order Fulfillment:
Pick, pack, and ship customer orders accurately and efficiently.
Customer Support:
Respond to customer inquiries, resolve issues, and provide excellent service.
Inventory Management:
Monitor stock levels, assist with cycle counts, and maintain warehouse organization.
Product Assembly:
Help as needed to put the finishing touches on our products and ensure they are ready for fulfillment.
Return Processing:
Handle return requests and restock items as needed. Administrative Support (5-10%) Assist with general office and administrative tasks. Process documentation and data entry related to inventory, shipping, customer support and sales. Help maintain accurate records across multiple systems. Growth Opportunities (10-20%) Based on your interests and skills, you'll have the opportunity to work in: Marketing
- Assist with social media, product photography, and ad campaigns. Sales & Business Development
- Support lead generation, outreach, customer relationship building, and market research. Project Management
- Learn to plan and track projects across teams. Product Management
- Contribute to product development, testing, and feedback. Website & E-Commerce
- Help update product listings, improve site usability, and support digital growth. Supply Chain Optimization
- Learn and support strategies for process improvement.
What We Offer Competitive Pay:
$19
- $22 per hour (based on experience)
Overtime Eligibility:
Additional pay opportunities for extra hours worked
Health Benefits:
Medical coverage available (employer contribution provided)
Paid Time Off:
A bank of days for Holidays, Vacations, and Sick days.
Career Growth:
Potential to advance as the company grows, with opportunities to transition into leadership or specialized roles Learning
•
Oriented Culture:
Support to explore areas outside of core responsibilities for long-term career development Qualifications Strong organizational and multitasking skills Detail-oriented, reliable, and customer-focused mindset Excellent written and verbal communication skills Eager to learn, adaptable, and comfortable wearing multiple hats in a small business environment Prior experience in operations, logistics, or customer service is a plus, but not required Any entomology, ecology, biology, or environmental science experience or interest is a plus, but not required Physical Requirements Ability to lift packages up to 35 pounds occasionally Regularly lift and move packages 10-25lbs. Standing for long periods of time How to Apply Please submit your resume and a short cover letter explaining why you'd be a great fit for this role and which additional business areas interest you most.
Job Type:
Full-time Base Pay:
$19.00
- $22.
00 per hour Expected hours: 40.0 per week
Benefits:
Dental insurance Health insurance Paid time off Application Question(s): Tell us what drew your to this position and what part of the role are you most excited about.
Education:
High school or equivalent (Preferred)
Experience:
Customer support: 1 year (Preferred) Ability to
Commute:
Windsor, NJ 08561 (Required)
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- Health Insurance
- Dental Insurance
- Other Retirement and Savings