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The Ohio Automotive Supply Co.
Parts Counter - Inside Sales
Career Insights for Inside Sales Representative
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Scorecard
Based on Ohio data
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What they do
An Inside Sales Representative represents and sells products or services on behalf of a company, selling primarily through phone or email contacts. Recruits new customers, presents information to demonstrate product value and persuade buyers, negotiates prices, confirms sales agreements, and works to meet company sales goals.
$75,067 / year median in Ohio
+3% projected growth
Job Description
Overview:
We are seeking a highly motivated and customer focused Counter Person to join our team. The ideal candidate will be responsible for providing exceptional service to customers, handling transactions efficiently, and maintaining a positive and welcoming store environment. This role requires a strong understanding of inventory management and the ability to troubleshoot and locate different automotive and heavy-duty truck parts for customers. Work with colleagues to accomplish goals and projects.Duties:
- Greet and assist customers with their needs, providing product knowledge and recommendations.
- Operate our POS system with accuracy and efficiency, processing transactions, and handling returns and exchanges.
- Use exceptional phone etiquette to answer customer calls and respond to customer inquiries.
- Identify different heavy duty/automotive parts from customers.
- Maintain a high level of knowledge about our products and services.
- Conduct order fulfillment tasks, including preparing orders for customers.
- Ensure that the store is clean and organized, adhering to high standards of maintenance and appearance.
Experience:
- Previous experience with talking and working with customers is required.
- Knowledge in automotive and heavy truck parts is required.
- Experience with POS systems and inventory management are preferred.
- Prior experience with maintaining a clean and organized store environment.
Qualifications:
- Knowledge of identifying heavy duty and/or automotive parts.
- Excellent customer service skills.
- General knowledge of inventory management.
- Proficiency in using computers.
- Strong communication skills to interact effectively with customers and colleagues
- Able to pay attention to details.
- Have a willingness to learn and ask questions.
- Valid driver's license to maintain attendance and reliability.
Job Type:
Full-time Pay:
$15.00- $25.