Position Summary:

A sales support specialist provides customer support by assisting with sales procedures. They help with sales-related problems, enter new orders and track orders. They also enter, analyze and track data in sales databases and provide reports to the sales department.

Job Duties and Responsibilities:

Sales Support Specialist's perform a wide range of functions, including but not limited to the following:

• Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
• Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
• Provide the sales team with data reports and sales guides.
• Identify and keep up with sales trends.
• Create, update and maintain sales spreadsheets.
• Enter and maintain order and data entry in sales databases.
• Other duties as assigned.

Minimum Qualifications:

• Must be authorized to work in the United States.
• High school diploma, GED, or equivalent.
• Intermediate knowledge of Microsoft Excel.
• Basic Sales/Customer Service knowledge preferred.

Physical Requirements:

• Ability to sit at a desk and work on a computer for prolonged periods.
• Physical ability to stand for extended periods; bend, stoop and kneel occasionally.
• Must be able to lift up to 20 pounds at times.

Compensation:

• $13.00 - $17.00 / Hour - Depending on Experience.
• 90-day probationary period applies.

Work Schedule:

• 8:00am - 5:00pm / Monday - Friday.
• Schedule may vary slightly depending on department needs.

Company Provided Benefits:

• 100% paid Medical / Dental / Vision Insurance for employees, eligible on date of hire.
• Low-cost dependent / spousal insurance premiums offered.
• Flexible Spending Account offered.
• 401(k) with company match.
• Paid Time Off (PTO), Paid Holidays, and Bereavement Leave.
• Yearly wage increases.

Job Type:

Full-time Pay:

$13.00 - $17.00 per hour

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person