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RH
Robert Half
Inside Sales Rep
Career Insights for Inside Sales Representative
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Scorecard
Based on Pennsylvania data
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What they do
An Inside Sales Representative represents and sells products or services on behalf of a company, selling primarily through phone or email contacts. Recruits new customers, presents information to demonstrate product value and persuade buyers, negotiates prices, confirms sales agreements, and works to meet company sales goals.
$77,518 / year median in Pennsylvania
-4% projected decline
Job Description
We are looking for an Inside Sales Rep to support sales growth by engaging prospective buyers and reactivating past customers for a well-known client in the Reading, Pennsylvania area. This position combines proactive outreach, lead development, and inventory support to help create sales opportunities for the sales team. The role is well suited for someone who communicates confidently, delivers strong customer service, and wants to build a career with increasing responsibility in a remarketing-focused environment.
Responsibilities:
- Conduct proactive outreach to retail and wholesale prospects, including web inquiries, field leads, former customers, and individuals who have previously shown interest, to uncover new business opportunities.
- Identify and engage additional potential buyers through cold calling and targeted prospecting efforts that expand beyond inbound interest.
- Nurture developing opportunities by making follow-up calls, assessing interest, and coordinating appointments for sales representatives.
- Support team responsiveness by assisting with incoming calls during periods of high volume and as part of ongoing role development.
- Reconnect with dealer and fleet accounts that have been inactive to revive relationships and generate renewed sales activity.
- Maintain accurate and appealing vehicle listings across auction platforms and aggregator sites to support remarketing efforts.
- Contribute to departmental initiatives and complete additional assignments as directed by leadership.
- High school diploma required; an associate degree is preferred.
- At least 1 year of experience in sales, inside sales, customer service, or a related support role.
- Demonstrated ability to provide detail-oriented, responsive service to customers and prospects.
- Strong verbal and written communication skills with the ability to build rapport over the phone.
- Proficiency with Windows-based computer applications and general office software.
- Reliable attendance and the ability to consistently meet scheduling expectations.
- Willingness to travel when needed and to complete pre-employment requirements, including an application.