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Car Sales Associate - Mercedes-Benz Motorworld
Career Insights for Car / Vehicle Sales Representative
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Scorecard
Based on Pennsylvania data
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What they do
A Car or Vehicle Sales Representative develops buyers by maintaining rapport with previous customers, suggesting trade-ins, customer prospecting, greeting drop-ins, responding to inquiries, recommending sales campaigns and promotions, and explaining warranties and services. Demonstrates vehicles by explaining characteristics, capabilities, features, and product testing. Understands vehicles by studying characteristics, capabilities, and features, comparing and contrasting competitive models, and inspecting vehicles.
$66,829 / year median in Pennsylvania
-7% projected decline
Job Description
SUMMARY:
As an Automotive Sales Associate, you will be responsible for selling new and/or pre-owned vehicles at either the dealership or an offsite location. Your goal will be to positively impact gross profit, volume, and customer satisfaction standards while conducting business ethically and professionally.ESSENTIAL DUTIES FOR LUXURY-LINES CAR SALES ASSOCIATE
- Selling vehicles that satisfy customers' needs and meet or exceed dealership sales goals
- Using the dealership Customer Relationship Management System (eLead) to manage all customer contacts and keep accurate records of every contact result
- Building relationships with customers and consulting with them to determine their needs
- Presenting vehicle selections best suited to each customer's stated needs and benefits in action during the vehicle test drive
- Following up on all post-delivery items
- Generating new business by making follow-up calls to the customer base and referral sources, and educating all potential customers on our products and incentive programs
QUALIFICATIONS FOR LUXURY LINES CAR SALES ASSOCIATE
- Valid driver's license with 2 or fewer moving violations
- Minimum 2 years of sales experience; consumer-to-consumer experience preferred
- Experience in a commission or bonus-based environment preferred
- Strong negotiation, problem-solving, and presentation skills
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills