Appointment Coordinator — Exterior Point Home Remodeling Full-Time | In-Office | Tinton Falls, NJ Who We Are Exterior Point Home Remodeling is a veteran-owned, fast-growing exterior remodeling company serving homeowners across Central and Northern New Jersey. We've built a 4.9-star Google rating with 160+ reviews by doing things the right way — and we're expanding our team to keep up with demand. The Role We're looking for a sharp, high-energy Appointment Coordinator to manage our inbound lead flow and book qualified appointments for our sales team. This is a phone-heavy, fast-paced position where your output directly impacts company revenue. You'll be the first voice a homeowner hears — that matters. What You'll Do Make outbound calls to new leads Answer and manage inbound calls from homeowners requesting estimates Follow up on leads via phone and text using our CRM Schedule and confirm appointments for our sales consultants Maintain accurate lead records and appointment notes Coordinate with the sales team on scheduling and lead status Assist with recruiting outreach and event scheduling as needed What We're Looking For Strong phone presence — you're confident, clear, and personable You handle objections without flinching and stay calm under pressure Detail-oriented — nothing falls through the cracks on your watch Previous experience in a call center, sales support, or customer service role preferred Comfortable working in CRM software You show up, follow through, and take ownership What You Won't Find Here Remote work — this is a full-time in-office position in Tinton Falls Micromanagement — we hire adults and treat them like it A dead-end job — we promote from within and reward performance Compensation Base salary: $34,000-$38,000 Performance incentives and appointment commissions Total earning potential: $45,000-$60,000+ Apply today!

Job Type:

Full-time Pay:

$40,000.00 - $57,200.00 per year

Benefits:

Paid time off Application Question(s): Do you have prior experience on the phones? Can you reliably commute to Tinton Falls, NJ 5 days per week?

Work Location:

In person