Inside Sales Representative

Company:

Glass America Elmhurst, Illinois Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that's built for your success? Apply today.

Our Commitment:

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.

Job Description:

Glass America Entry Level Call Center Sales Elmhurst, IL $18.00 per hour plus monthly commission (when eligible) Glass America is currently seeking a full-time Inside Sales Representative (ISR) Great Hourly Pay + Monthly Commission! Full Time (HYBRID schedule after training period 3 days in - 2 home)

Flexible Scheduling:

We're open 7 days a week. Most Shifts include a Saturday or Sunday Eligible for Benefits on DAY ONE! Responsibilities The Inside Sales Representative (ISR) will provide effective and outstanding customer service, answer inbound calls from prospective customers and present quotes and recommendations based on the customer's needs. Communicate and explain to customers our auto glass products, appropriately respond to inquiries and questions and utilize available resources to provide accurate information about our professional service and our competitive pricing. Follow our step by step process to provide quotes on our competitively priced installation and repair services. Explain to customers our auto glass products, lifetime workmanship warranty and value proposition. Book the appointment and process the order, operating with a sense of urgency throughout the call. Utilize our software to make a note of all conversations, enter sales information and update customer records as needed. Professionally handle customer interactions and general inquiries, both over the phone and through email. Make follow-up communication on all estimates that have been written but not sold. Qualifications Call center, care center, customer service and/or sales experience is preferred but not required. Experience using a PC with various software packages. Good data entry and typing skills. Problem solving (i.e. customer complaints, competitive issues). Ability to sit for long periods of time. Bilingual speaking skills a plus! Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

What Glass America offers you:

Full Time (30 or more hours per week) employees enjoy 80 hours of paid time off annually. 80 hours paid parental leave. 6 paid holidays annually. Medical, Prescription Drug, Dental & Vision Insurance. 401(k) Retirement Plan with Company Match. Employer Paid Short-Term Disability & Life Insurance. Additional Voluntary Life Insurance. Free prescription or non prescription safety glasses each year. Voluntary Daily Pay option available

AI Disclosure Statement:

At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

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