JCL ENERGY

Powering What Moves the World Inside Sales Specialist Services Position Inside Sales Specialist Department Sales Team Inside Sales Business Unit Services Reports To Director of Sales Operations Location Sharon, PA (Remote consideration) Employment Type Full-Time FLSA Status Non-Exempt Travel Minimal (occasional customer or facility travel) About JCL Energy JCL Energy designs, builds, rents, repairs, and services the transformers and power equipment that keep industry running. From our headquarters in Sharon, Pennsylvania and facilities in Wheatland, PA, Fountain Inn, SC, and Temple, TX, our teams support utilities, manufacturers, data centers, and construction partners across the country. We are growing fast, and our Sales organization is growing with us. The Role The objective of the role is to own and support pre-order activity in whatever way the needs of our business and our customers require. This position supports the Services business unit — field and shop service work. The pre-order side of the work centers on RFQ activity — assisting the outside sales reps and owning RFQs as required; owning purchase order reviews against our quotations and submission of closed-won orders to our Order Entry Team. This role serves as the connection point between Outside Sales and the Service Team. This role owns the quotation buildout and lead-time for RFQ response, ensuring deadlines are met and quotations comply with company and specific bid requirements. This role provides coverage for the outside sales reps when they need it — a rep traveling, a time-sensitive customer request, or a spike in volume. On a rep's account, the rep retains the customer relationship, the deal, and its CRM record. Key Responsibilities Before the order Prepare quotes for smaller, transactional Product and Services opportunities as needed. Work with the Director of Sales Operations to set pricing and commercial terms and turn quotes around the same business day whenever possible. Confirm technical specifications align with both industry requirements (safety/compliance) and customer requirements: including the scope of work, environmental, safety, and escalate when a specification or scope is unclear or incomplete. Confirm current manufacturer lead times along with shop and/or field service capacity, before a delivery or service date is proposed, recognizing that quoted lead times move, and communicate changes as they arise. Before an order is placed, reconfirm that pricing, freight, scope, and terms still hold as quoted — and stay on top of follow-up for the open quotes in your pipeline. After the order Support converting opportunities to closed-won in our CRM, then work with Order Management to create the sales order or work order in our ERP system, and confirm the order details and service date back to the customer and the outside sales rep. Support backlog management of open orders as required. Support change order management (cost buildout, supporting data, quotation update, contract update) as required. Across the role Act as the liaison between Outside Sales and the JCL Operations Team — the connection point that keeps quotes and orders moving. Provide coverage for the outside sales reps you support on pre- and post-order activity as needed. Maintain your own CRM records in HubSpot to a consistent standard: business-unit tag, line items, deal stage, Close Date, and terms-agreement property, at every stage. Maintain close communication on quotation pipeline and delivery dates with outside sales organization. What Success Looks Like Success in this role means accurate, timely RFQ quotes; customer purchase orders that align with our quotations before release to Order Entry; confidence from the outside sales reps you support that their RFQs and orders are covered. Performance is measured against the following, with specific targets set annually by Sales leadership and the applicable incentive plan. Measure Target Quote turnaround on assigned RFQs Customer POs reviewed against our quotation before release to Order Entry (terms alignment) 100% Bid Margin Bid vs Budget CRM data accuracy and activity logging 100% compliance Open-order backlog reviewed and current Weekly Qualifications Required 1-3 years of experience in inside sales, order management, sales support, or B2B customer service, ideally in an industrial, equipment, or service environment. Strong attention to detail. Ensure orders are accurate and post-order questions are addressed promptly. Comfortable reading electrical equipment specifications — transformer ratings, voltages, configurations, and enclosures — and service scopes of work accurately. Proficiency with CRM data entry and basic pricing math. High school diploma or equivalent

Benefits:

401(k) matching Dental insurance Disability insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

Hybrid remote in Sharon, PA 16146