About the Role Hello Farms is seeking a dependable, highly organized, and proactive Sales & Operations Administrative Coordinator to support our sales, operations, and executive teams. This is a full-time position with a flexible schedule that combines traditional administrative responsibilities with hands-on sales and operational support. The ideal candidate is comfortable managing day-to-day administrative tasks, processing customer orders, maintaining accurate records, supporting sales activities, and coordinating with internal teams to keep orders and operations moving efficiently. This position is ideal for someone who enjoys staying organized, working across different areas of a business, and helping a growing company maintain efficient sales and operational processes. Sales & Operations Support Provide administrative support to the sales and operations teams Assist with sales materials, product information, pricing sheets, promotions, and customer communications Maintain customer and prospect information and assist with sales outreach coordination Track sales activities and assist with internal reporting Coordinate updates related to product availability, pricing, promotions, inventory, and fulfillment Help ensure sales representatives have accurate and current product and inventory information Support communication between sales, operations, inventory, delivery, and leadership Assist with coordinating product launches, sales initiatives, and operational priorities Follow up on internal tasks to help ensure orders and customer commitments stay on schedule Identify and communicate potential order, inventory, or fulfillment issues to the appropriate team Order Processing & Customer Support Enter and process customer orders accurately and efficiently using Distru Review orders for accurate pricing, product quantities, discounts, and customer information Monitor order status and communicate updates to customers and internal teams Maintain complete and accurate order documentation and records Assist the sales team with order tracking, product availability, and fulfillment updates Respond to customer inquiries regarding orders, products, deliveries, and order status Ensure customers receive timely updates regarding fulfillment and delivery Coordinate with sales, inventory, operations, and delivery teams to resolve routine order issues Help identify incomplete information or discrepancies before orders are finalized Assist with maintaining accurate customer records in Distru Administrative Support Provide general administrative support to sales, operations, and executive leadership Maintain organized customer records, sales documentation, operational files, and internal records Assist with internal reports, spreadsheets, and tracking tools Prepare and organize documents, correspondence, and other business materials Assist with scheduling, coordination, and follow-up on internal tasks Maintain accurate and organized digital files and company records Help document and maintain administrative and operational procedures Support day-to-day office functions and help ensure administrative processes run efficiently Provide additional administrative and operational support as needed Qualifications 2+ years of experience in administrative support, sales administration, operations coordination, office administration, or a similar role Cannabis industry experience is required Experience using the Distru CRM and order management platform is required Strong organizational and communication skills Strong attention to detail and accuracy Ability to manage multiple priorities in a fast-paced environment Comfortable communicating with customers and working across multiple internal teams Experience with order processing, inventory coordination, or fulfillment support is preferred Proficiency with Microsoft Office or Google Workspace Ability to learn new systems and processes quickly Ability to work independently, take initiative, and follow tasks through to completion Success in This Role Looks Like You stay organized and keep multiple priorities moving You process orders accurately and follow them through fulfillment You communicate clearly and professionally with customers and internal teams You maintain accurate records and pay close attention to details You help the sales team stay organized, informed, and responsive You coordinate effectively with operations, inventory, and delivery teams You proactively identify what needs to be done rather than waiting for every task to be assigned You recognize potential order or operational issues and communicate them promptly You are comfortable switching between sales, operations, customer support, and general administrative responsibilities What We Offer $20.00-$25.00 per hour, based on experience Full-time position Flexible schedule Hybrid work environment Opportunity to grow with a rapidly expanding cannabis company Collaborative team environment with exposure to multiple areas of the business

Position Type:

Full-time Schedule:

Flexible Pay:

$20.00-$25.00 per hour

Work Location:

Hybrid remote in West Bloomfield Township, MI 48322

Pay:

$20.00 - $25.00 per hour

Work Location:

Hybrid remote in West Bloomfield Township, MI 48322