SALES REPRESENTATIVE

Hotel Security Systems | B2B Sales | $60K+ Annual Earning Potential Company Overview Secure Lox Company is a premier manufacturer and service provider specializing in electronic hotel security and locking systems . We design, manufacture, install, and support advanced security solutions for hotels and other commercial facilities. With a strong focus on innovation, reliability, and customer satisfaction , Secure Lox provides dependable security solutions and responsive customer support to clients nationwide. We are looking for a motivated and results-driven Sales Representative to join our growing team and help expand our customer base and sales revenue. Position Summary The Sales Representative will be responsible for promoting, marketing, and selling electronic locks, locking systems, replacement parts, and related security products and services to prospective and existing customers. This is a B2B sales position involving communication with hotels, property owners, management companies, contractors, and other commercial customers. The successful candidate will develop new business opportunities, maintain strong customer relationships, follow up on leads and quotations, understand customer needs, and consistently work toward achieving assigned monthly sales goals. Sales activities may be conducted by phone, email, video communication, in person, or from the Secure Lox office . Essential Duties & Responsibilities Sales & Business Development Develop and maintain relationships with existing and prospective customers. Identify and pursue new business opportunities through outbound calls, emails, referrals, leads, and other sales activities. Promote and sell Secure Lox electronic locks, parts, systems, and related products and services. Follow up consistently on leads, quotations, proposals, and customer inquiries. Understand customer needs and recommend appropriate products and security solutions. Present product features, benefits, quality, functionality, warranty, and value to customers. Negotiate pricing and assist in closing sales within company guidelines. Develop repeat business through strong customer relationships and proactive follow-up. Maintain an active sales pipeline and accurately document sales activities. Meet or exceed assigned monthly and annual sales goals . Customer Service & Account Management Provide professional and responsive customer service by phone, email, and in person. Greet and assist customers in a professional and courteous manner. Respond promptly to customer questions, concerns, and product inquiries. Maintain strong relationships with customers before, during, and after the sale. Assist customers with product selections, reorders, replacement parts, warranties, and service needs. Resolve customer concerns and coordinate with management or other departments when necessary. Follow up with customers to ensure their needs have been fully addressed. Product Knowledge & Sales Support Develop a strong understanding of Secure Lox products, electronic locking systems, components, and services. Explain product features, functionality, applications, benefits, and applicable warranties. Assist customers in selecting products that best meet their security and operational requirements. Stay informed about new products, product upgrades, industry trends, and competitive offerings. Communicate customer feedback and market information to management. Order & Internal Coordination Enter and process sales orders accurately using company systems and databases. Verify product availability, pricing, customer information, shipping requirements, and delivery schedules. Coordinate with Warehouse, Accounting, Technical Support, Installation, and Administration to ensure orders are processed accurately and efficiently. Assist with returns, warranties, replacements, and other customer service matters. Follow up on orders and shipments when necessary. Maintain accurate customer, quotation, order, and sales records. Safety & Company Policies Follow all company policies, procedures, and security requirements. Support workplace safety and security measures. Protect confidential customer and company information. Maintain a professional appearance and conduct at all times. Required Qualifications Minimum 2 years of professional sales experience is required , preferably in B2B, commercial, industrial, technology, security, hardware, or related industries. A proven track record of successful sales performance in a non-retail environment is strongly preferred. College degree in Business, Marketing, Sales, Communications, or a related field is required. Strong communication, presentation, negotiation, and closing skills. Excellent customer-service and relationship-building abilities. Strong follow-up and organizational skills. Self-motivated, goal-oriented, and results-driven. Ability to develop new business while maintaining existing customer relationships. Ability to understand customer needs and recommend appropriate solutions. Ability to work independently while collaborating effectively with multiple departments. Ability to work in a fast-paced environment and effectively prioritize multiple tasks. Strong attention to detail and accuracy. Professional telephone and email communication skills. Proficiency with Microsoft Office, including Word, Excel, and Outlook . Experience with CRM, ERP, sales, or order-management systems is a plus. Language & Communication Skills The candidate must be able to read and interpret documents such as safety rules, operating and maintenance instructions, product information, and procedure manuals. The candidate must also be able to communicate effectively with customers, vendors, coworkers, and management and present information professionally to individuals or groups. Compensation $20.00-$25 per hour + Commission $70,000+ Annual Earning Potential Your total compensation will depend on sales performance and commission earnings .

Expected Hours:

40 hours per week

Job Type:

Full-time Work Location:

In-Person Why Join Secure Lox? Competitive base pay + uncapped sales commission opportunity Opportunity to earn $70K+ annually Work with innovative electronic security technology Develop valuable B2B sales and business-development experience Opportunity for professional growth and advancement Work closely with Sales, Technical Support, Installation, Warehouse, and Management teams

JOIN OUR TEAM

If you are a motivated, ambitious, and results-driven sales professional who enjoys building customer relationships and generating new business, we encourage you to apply. Join Secure Lox and help us grow the future of hotel security.

Pay:

$20.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Paid time off

Work Location:

In person