Creative Arts Studio is looking for an organized, motivated, and customer-focused Sales & Lead Management Coordinator to help manage our incoming leads, sales process, customer communication, and sales reporting. This position plays an important role in our growth team. The ideal candidate is someone who is comfortable communicating with potential customers, following up consistently, working across multiple computer systems, maintaining accurate sales records, and helping turn inquiries into new students. This is a great position for someone who enjoys customer service, sales, organization, marketing, and working with data . Key Responsibilities Receive and manage incoming leads from social media, messages, phone inquiries, marketing campaigns, and other sources. Respond to potential customers in a friendly, professional, and sales-focused manner. Gather important information from leads and guide them toward the appropriate class, program, or location. Consistently follow up with prospective customers to increase enrollment and prevent leads from being lost. Distribute and coordinate qualified leads with the appropriate sales team members. Maintain accurate records of leads, follow-ups, appointments, trials, enrollments, and sales. Monitor the sales pipeline and ensure leads are being contacted and followed through to completion. Enter, organize, and analyze sales information using Excel and other internal systems . Prepare and maintain sales reports, trackers, and performance data. Track sales goals and help management monitor progress by location, program, and salesperson. Assist with implementing sales and marketing strategies. Work across multiple software platforms and quickly learn new systems used by the company. Help coordinate and organize Growth Team activities and meetings. Communicate sales progress, challenges, and opportunities to management. Provide excellent customer service while maintaining attention to detail and accurate records. Assist with additional administrative and marketing-related responsibilities as needed. Qualifications & Skills We are looking for someone who is: Proficient with Microsoft Excel and comfortable working with spreadsheets. Comfortable with data entry, organization, reporting, and record management. Tech-savvy and able to learn new software and computer systems quickly. Experienced in customer service, sales, administration, marketing, or a related area. Strong in written and verbal communication. Comfortable communicating with customers through phone calls, text messages, and social media. Organized and able to manage multiple leads, conversations, and tasks simultaneously. Detail-oriented and dependable with follow-ups. Able to work independently while also collaborating with a team. Sales-minded and comfortable encouraging prospective customers to take the next step. Able to prioritize tasks in a fast-paced environment. Bilingual in English and Spanish preferred. What Success Looks Like Success in this position means that every lead is accounted for . New inquiries are answered promptly, prospective customers receive consistent follow-up, sales information is accurately recorded, and management has a clear understanding of the current sales pipeline and progress toward goals. The Sales & Lead Management Coordinator helps connect our marketing efforts, prospective customers, and sales team so opportunities don't fall through the cracks.

Experience preferred:

Customer service, sales, lead generation, administrative work, marketing, data management, or related experience.

To Apply:

Please submit your resume through Indeed. We are looking for someone who is organized, comfortable with technology, enjoys communicating with people, and is excited to contribute to the continued growth of Creative Arts Studio.

Pay:

$10.00 - $15.00 per hour

Work Location:

In person