Box Office Associate Red Stag Dinner Theatre is looking for a friendly, organized Box Office Associate to help guests plan their visit, purchase tickets, and have a smooth experience from the first phone call to showtime. This role is a great fit for someone who enjoys working with people, stays calm when things get busy, and can balance customer service with accurate ticketing and reservation details.
Responsibilities include:
Answering phone calls and assisting guests with ticket purchases, reservations, and questions Processing payments and maintaining accurate customer/order information Helping guests understand show dates, seating, menus, group options, and policies Supporting will call, check-in, and day-of-show box office operations Communicating clearly with guests, coworkers, and management Keeping the box office organized and guest-focused during busy periods The ideal candidate: Has strong customer service and communication skills Is comfortable using computers and learning ticketing software Pays close attention to detail Can multitask in a fast-paced environment Is dependable, professional, and positive Has previous box office, hospitality, retail, or administrative experience, though we're willing to train the right person Evening and weekend availability may be required based on the show schedule. To apply, send your resume to outreach@redstagva.com, or apply on Indeed.
Pay:
From $13.00 per hour Expected hours: 25.0 - 35.0 per week
Benefits:
Employee discount Flexible schedule Professional development assistance