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European Wax Center

Lead Guest Service Associate - Sales & Guest Experience (Issaquah Grand Ridge Plaza )

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What they do

A Sales Lead leads sales team that represents and sells products or services on behalf of a company. Recruits new customers, presents information to demonstrate product value and persuade buyers, negotiates prices, confirms sales agreements, and works to meet company sales goals. May train new sales representatives.

$70,094 / year median in Washington

+6% projected growth

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Job Description

Lead Guest Service Associate
  • Sales & Guest Experience (Issaquah Grand Ridge Plaza ) European Wax Center
  • 2.8 Issaquah, WA Job Details Part-time | Full-time $18.13
  • $18.
75 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance Paid time off Employee assistance program Vision insurance Referral program Qualifications Retail customer service procedures Guest reservation booking Maintaining an organized workspace Promoting products Service scheduling Processing cash transactions Mid-level Achieving repeat beauty service customers Team training Retail store product knowledge Activity sales targets Beauty & cosmetics sales Clean workspace maintenance Suggestive selling Tracking inventory levels Leadership Team motivation (leadership skill) Communication skills Retail beauty store experience Full Job Description Full-Time & Part-Time Hourly +
Sales Bonuses Work Location:
In person Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Lead Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue. Key Responsibilities Assist in training Guest Service Associates. Greet guests and create a welcoming, high-energy environment. Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals. Educate guests on our exclusive product line. Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control. Maintain a clean, professional, and organized center appearance. Be a model for your peers, striving to lead others to their full potential. What We're Looking For Strong sales and guest service skills Excellent leadership, communication and interpersonal abilities Goal-oriented mindset with a passion for hitting targets Previous experience in retail, sales, or the beauty industry is a plus Availability to work evenings and weekends Perks Daily Pay Employee Assistance Program Team Member Assistance Fund Culture Committee
  • Have fun while being the best! Referral Bonus
  • Generous Incentive to hire all roles! Full-Time Employees
  • Other Compensation & Benefits Paid Time Off (PTO): Accruals are based on role classification and years of service: Paid Sick and Safe Leave (PSSL): Accrued at 1 hour for every 40 hours worked in Washington.
WA Paid Family and Medical Leave:
Participation in the state-mandated insurance program.
Health & Wellness:
Eligible for group medical, dental, and vision insurance (1st of the month following 60 days).
Associate Discounts:
Eligibility for service and product discounts per company policy.
Retirement:
Eligible to participate in the company 401(k) plan.
Holidays:
Includes 7 paid holidays for exempt management Part-Time/Variable Employees
  • Other Benefits and Compensation Paid Time Off (PTO): Accruals are based on role classification and years of service: Paid Sick and Safe Leave (PSSL): Accrued at 1 hour for every 40 hours worked.
WA Paid Family and Medical Leave:
Participation in the state program based on qualifying hours worked.
Associate Discounts:
Eligibility for service and product discounts per company policy.