We are looking for a proactive Sales Support team member to join a team and help create a smooth, responsive experience for customers and internal partners. This contract position with the potential to become permanent is well suited for someone who enjoys balancing customer communication, order coordination, and administrative support in a fast-moving environment. The role will work closely with sales and operations to keep requests organized, maintain accurate information, and help ensure products are delivered on time.

Responsibilities:

Support the sales team by assisting customers with product information, order status updates, pricing inquiries, and delivery schedules.

Process customer orders accurately and efficiently while ensuring all documentation is complete.

Serve as a primary point of contact for customer service inquiries and resolve issues in a timely and professional manner.

Assist with customer account reviews and planning activities to support business growth and customer retention.

Coordinate with warehouse, shipping, and receiving teams regarding inbound and outbound shipments.

Support purchasing and material planning activities, including purchase order creation, entry, tracking, and maintenance.

Follow up with suppliers on open purchase orders to ensure timely delivery of materials and products.

Collaborate with internal departments to address supply chain, inventory, and fulfillment-related concerns.

Maintain accurate records in company systems and ensure data integrity.

Assist with special projects and administrative tasks as needed