SUMMARY:

A salesperson drives sales by promoting products (furniture, flooring, mattresses) to customers, answering questions and then closing the deal. They do this by identifying client needs, delivering compelling presentations, and managing relationships to ensure satisfaction and repeat business.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Greets customer on the sales floor and determines make, type, and quality of product desired. Demonstrates product features, explains benefits, and answers customer questions. Suggest flooring/furniture products that will complement customer's home and other furnishings. Stays up to date on industry trends and competitor offerings. Closes the sales deal to attain sales goals while always providing exceptional customer service. Accurately prepares sales slip or sales contract based on customer's intended purchase. Arrange for delivery of merchandise to customers if needed; or assist with loading out of product into customer's vehicle according to Marden's safe loading practices. Works with Management Team to resolve customer complaints regarding delivery of damaged or incorrect merchandise to ensure customer satisfaction. Unloads product moves product and sets up displays as directed by the Management Team. Follows all Marden's safety policies and strives for clean, safe working conditions in the department; including performing housekeeping tasks as needed to maintain a clean showroom. Perform other duties assigned by the Management Team. Must be at least 18 years of age due to the material-handling requirements and essential job duties associated with this position, including loading, unloading and moving merchandise.