IT Field Support Associate Department of Corrections & Rehabilitation

JC-530761

• IT Field Support Associate
  

INFORMATION TECHNOLOGY ASSOCIATE

$4,935.00

• $8,740.

00 per Month

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date:

9/18/2026

Application Methods:

Electronic (Using your CalCareer Account) Job Description and Duties This advertisement is for an Information Technology Associate (ITA) position. Located at Richard J. Donovan Correctional Facility (RJD), in San Deigo County, city of San Diego. Please indicate the position number on your application: 065-628-1401-077. This position requires local in-person duties to be performed although some telework may be available. We can discuss teleworking further during the interview process. If teleworking does become available, it will be in accordance with the Statewide Telework Policy and will be required to report to office as needed/required when requested. The successful candidate must reside in California upon appointment. Individuals who are eligible for a Training and Development assignment may also be considered for this position. Do you want to apply your IT technical skills and experience to make a difference in a correctional institutional setting? Are you an enthusiastic individual looking for a fast-paced, challenging, and rewarding position in a team-oriented environment? The California Department of Corrections and Rehabilitations is seeking a conscientious team player who can improve collaboration and execute IT service delivery to various programs that supports CDCR mission. Under the general supervision of the Information Technology Supervisor II, the Information Technology Associate (ITA) will be responsible for face to face, hands on support of end user devices, printers, networking equipment, training, and general help desk services. The ITA provides first level of support, and is an integral part of the CDCR Enterprise Information Services team. The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track their application's progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from DoNotReply@cdcr.ns2cloud.com or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account. For HRTS communication, this is in reference to Job Requisition (JR) 4427.

Note:

Main communication for this position will be through email. Please ensure you have a valid email address on your application.

CDCR employees are encouraged to use their existing CDCR email address on their applications. You will find additional information about the job in the . Working Conditions Richard J. Donovan Correctional Facility (RJD) opened in 1989 in the city of San Diego. RJD is the only state prison in unincorporated southern San Diego County. The institution is situated on a mesa about 1.5 miles from the Mexico-United States border, it is on 780 acres. This position is located in San Diego County, in the city of San Diego. Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

INFORMATION TECHNOLOGY ASSOCIATE

Additional Documents

Job Application Package Checklist Position Details

Job Code #:

JC-530761

Position #(s): 065-628-1401-077

Working Title:

IT Field Support Associate

Classification:

INFORMATION TECHNOLOGY ASSOCIATE

$4,935.00

• $6,614.00 A
  $5,424.00
• $7,270.00 B
  $5,930.00
• $7,947.00 C
  $6,521.00
• $8,740.

00 D

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of

Positions:

1

Work Location:

San Diego County

Telework:

In Office

Job Type:

Permanent, Full Time

Work Shift:

8:00 AM

• 4:30 PM
  

Work Week:

Monday through Friday Department Information Vision We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Mission To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment. CDCR and CCHCS are committed to transforming the correctional landscape to create safer, more professional, and more fulfilling environments for our employees, the incarcerated population, and those supervised in our communities. Through systemwide improvements grounded in proven and emerging practices, we aim to strengthen rehabilitation, enhance workplace satisfaction, and support successful reentry into the community through our institutions, parole, and community partnerships. Our shared mission is to promote safety, wellness, and human dignity while fostering positive change for all those who live and work within our institutions and communities. CDCR and CCHCS are committed to building an inclusive respectful workplace. We are determined to attract and hire candidates from all communities and empower employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts at all levels of the Department. Please visit our website to learn more about Enterprise Information Services. Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation's largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of individuals in our care, by providing effective parole supervision, and implementing rehabilitative strategies for their successful reintegration into our communities. Special Requirements Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board. Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services. Candidates new to

CDCR/CCHCS

are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter. When submitting supporting documents, PDF file format is preferred.

CDCR/CCHCS

utilizes E-Verify to confirm candidate's identity and employment authorization. For more information about E-Verify, you may go to www.e-verify.gov. This advertisement may be used for other vacancies that occur during the life of this recruitment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date:

9/18/2026