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Planet Pharma Group

Senior Quality Complaints Associate

Career Insights for Technical Sales Specialist

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What they do

A Technical Sales Specialist sells technology products or services for a company and provides specialized technical assistance for customers. May assist with product installation, training for users, maintenance and repairs or upgrades. May travel within a sales district or region to meet with business customers and maintain technology products or service contracts.

$111,510 / year median in California

-9% projected decline

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Job Description

Target PR Range:
20-30/hr
Responsibilities:
1) Receive, clean, and evaluate product complaint return samples including taking photos, x-rays, and performing written inspection 2) Interface with various sites and business partners 3) Manage complaint return sample inventory 4) Author technical assessment reports
Requirements:
Bachelor's Degree in Life Sciences or related field or the equivalent combination of education and/or experience. Typically 2 plus years of related quality assurance or manufacturing experience in a GMP pharmaceutical or medical device industry. Evaluate documentation and operation according to company guidelines. Be self motivated, attentive to details and able to prioritize and meet deadlines. Basic statistical mathematical skills including the ability to trend data. Basic project management skills. Independently understand, follow and implement instructions. Written and verbal communication & collaboration skills. Strong word processing, database and spreadsheet application skills. Strong organizational skills with the ability to manage multiple projects or assignments. Role may involve periods of prolonged sitting and standing. Role may involve lifting boxes and storage containers of up to 50lbs. Role may involve transporting samples to different buildings across campus.