Job Summary Join our dynamic team as a Wireless Sales Representative, where your enthusiasm and customer service skills will drive success in a fast-paced retail environment. In this role, you will actively engage with customers to understand their wireless needs, demonstrate products, and provide tailored solutions that enhance their connectivity experience. Your energy and communication skills will empower you to upsell products and services, ensuring customer satisfaction while meeting sales goals. This position offers an exciting opportunity to grow your retail sales expertise and become a trusted advisor in the wireless industry. Duties Greet customers warmly and identify their wireless communication needs through active listening and engaging conversations. Conduct product demonstrations to showcase the latest mobile devices, accessories, and plans, highlighting features and benefits effectively. Assist customers with retail sales transactions using POS (Point of Sale) systems, ensuring accurate cash register operations and cash handling procedures. Upsell additional products, services, or plans to maximize customer value while maintaining a focus on their preferences. Manage stock levels by stocking shelves, merchandising products attractively, and ensuring inventory accuracy through regular stock checks. Provide exceptional customer service by answering questions about products, plans, and billing with clear phone etiquette and professional communication skills. Handle retail store product knowledge confidently to educate customers on device features, troubleshooting tips, and plan options. Support cashiering duties including cash drawer handling, retail math calculations, and processing retail sales transactions efficiently. Assist with product demos for new devices or accessories to enhance customer engagement and understanding of offerings. Maintain cleanliness and organization of the sales floor to create an inviting shopping environment that encourages browsing and purchasing. Experience Previous experience in retail sales or customer service roles is highly preferred; experience in wireless or electronics sales is a plus. Supervising experience is beneficial for those interested in leadership opportunities within the team. Familiarity with POS systems, cash register operations, retail math, and cash handling procedures is essential for smooth transaction processing. Strong communication skills in bilingual settings are valued to connect with diverse customer bases effectively. Demonstrated ability to perform product demos confidently and educate customers on technical features. Knowledge of merchandising techniques and retail store product knowledge enhances the customer shopping experience. Experience in upselling or recommending additional products/services aligns with our goal of maximizing customer satisfaction and sales performance. Embark on a rewarding career where your proactive approach makes a difference! We're committed to supporting your growth through ongoing training in product knowledge, sales techniques, and customer service excellence—empowering you to thrive as a Wireless Sales Representative!

Pay:

$35,000.00 - $56,069.38 per year

Benefits:

401(k) 401(k) matching Employee discount Flexible schedule Paid time off

Work Location:

In person