Senior Technical Services Specialist Drexel University - 4.1 Elkins Park, PA Job Details Part-time $21.71 - $32.57 an hour 11 hours ago Benefits Wellness program 403(b) matching Health insurance Paid time off 403(b) Qualifications OSHA (regulatory compliance area) Practicing in a sourcing or procurement role Fabrication Computer operation Maintenance inventory management Parts administration Safety regulations Moving Optics Driver's License Design engineering Negotiating purchasing contracts Computer skills Full Job Description About Drexel University Located in the heart of Philadelphia, Drexel University is a comprehensive, global, R1-level research institution with a unique model of experiential learning that combines academic rigor with one of the nation's premier cooperative education programs. Drexel was founded in 1891 to provide educational opportunities for people of all backgrounds. Today, we continue to prepare graduates of diverse backgrounds to become purpose-driven professionals and agents for positive change. Drexel offers its highly engaged faculty and professional staff a comprehensive and world-class benefits package that includes generous vacation and paid time off as applicable (including civic engagement days), up to an 11% 403(b) Retirement Plan match with immediate vesting, and remote and flexible work options for many roles. Our exceptional medical plans include domestic partner and fertility assistance and our award-winning A Healthier U wellness program. In addition, faculty and professional staff at Drexel enjoy free tuition for themselves and their dependents for Drexel degree programs, certification, and non-certification programs. Drexel also participates in a tuition exchange program for dependents with other higher education institutions. For more information on our extensive benefit offerings, please review Drexel's Benefits Brochure.

Job no:

507232

Work type: Part-Time

Location:

Salus Campus - Elkins Park

Categories:

Pennsylvania College of Optometry

Job Summary

The Senior Technical Services Specialist provides technical and administrative support to the Ophthalmic Repair Department and the Department of Technology Services. This includes the installation, maintenance, operation, repair, and transportation of related equipment. The specialist also performs all functions related to the demonstration, sale, and maintenance of student medical equipment

Key responsibilities include:

• Maintain and repair Optometric equipment
• Tracking student equipment orders and coordinating with vendors for pricing, receiving, and distribution.
• Working with the Senior EHR Analyst and the Finance department tracking student orders, and sales.
• Mentoring repair technicians and assisting the Senior EHR Analyst with ordering parts, tools, and materials, including inventory control.
• Designing, engineering, and fabricating optical equipment, instruments, aids, and accessories.
• Coordinating the loaner instrument program and assisting in the sale and disposal of obsolete equipment.
• Essential Functions
• Collaborate with faculty to confirm required equipment.
• Order equipment for students in the OD & PA programs.
• Coordinate equipment distribution to students.
• Respond to student inquiries about their equipment.
• Manage equipment warranties, which involves contacting manufacturers and sending back broken or repairable items.
• Design, engineer, and fabricate optical equipment, instruments, low vision aids, teaching aids, research/development equipment, and computer accessories as needed.
• Repair, adjust, and clean optics.

Calibrate, troubleshoot, and mechanically and electrically repair a wide variety of ophthalmic instruments, including both modern and obsolete models, such as keratometers, refractors, biomicroscopes, lensometers, acuity projectors, perimeters, radiuscopes, examination chairs and stands, indirect ophthalmoscopes, and microscopes.

Maintain and operate all ophthalmic and audiovisual equipment at the University and satellite sites.

Assist with supporting the University's automated ophthalmic equipment at EP, TEI, and remote Salus satellite clinics.

Assist with supporting audiovisual equipment in lab and classroom environments as required.

Assist with the installation, configuration, troubleshooting, and repair of biomedical equipment, including M&S charts and other exam room and lab-specific equipment.

Mentor ophthalmic technicians and students on machinery techniques, instrument maintenance procedures, room layouts, mirror system layouts, and low vision lens drilling.

Work with the Senior EHR Analyst to contact vendors for pricing and availability of parts, bulbs, metals, woods, plastics, tools, and machine tools, and place orders. Solicit vendors for low bids on new ophthalmic equipment.

Dispose of obsolete equipment.

Coordinate the loaner instrument program with Salus and instrument manufacturer's representatives and distribute equipment as necessary.

Work with the Senior EHR Analyst to control the inventory of stock parts and instrument bulbs in the repair section, as well as stock of metals, plastic, nuts, bolts, and other supplies in the instrument shop.

Manage inventory of equipment and its movement between satellite sites and the main campus, and maintain inventory control for the business office.

Work with the Senior EHR Analyst to manage Procurement Orders on behalf of the responsible Cost Center for parts, bulbs, instrument covers, and materials used for equipment repair and project fabrication.

Perform all other related duties as assigned.

Required Qualifications

Minimum of a Vocational or Technical School in or High School Diploma

Experience in design, engineering, and fabrication of optical and related equipment and instruments.

Basic computer troubleshooting skills

Experience negotiating the purchase of equipment, materials, and supplies.

Experience in inventory control.

Familiarity with OSHA safety rules and regulations.

Ability to represent the college professionally.

Ability to lift and move large pieces of equipment safely.

Valid Pennsylvania Driver's License

Physical Demands

Typically standing, walking

Typically bending, crouching, stooping

Typically running, climbing

Lifting demands 50lbs

Location

Salus Campus - Elkins Park

Additional Information

This position is classified as Non-Exempt, grade I Compensation for this grade ranges from $21.71 to $32.57 per hour. Please note that the offered rate for this position will vary based on the successful candidate's qualifications and experience, department budget, and an internal equity review.

Applicants are encouraged to explore the Professional Staff salary structure and Compensation Guidelines & Policies for more details on Drexel's compensation framework. For information about benefits, please review Drexel's Benefits Brochure.

Special Instructions to the Applicant

Please make sure you upload your CV/resume and cover letter when submitting your application.

A review of applicants will begin once a suitable candidate pool is identified.

Advertised:

Sep 10 2026 Eastern Daylight Time

Applications close: Oct 10 2026 Eastern Daylight Time