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YER USA

Technical Sales Representative

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What they do

A Technical Sales Representative sells equipment for a company and provides specialized technical assistance for customers, including installation, training for users, maintenance and repairs. Travels within a sales district or region to meet with customers and maintain equipment.

$74,722 / year median in Virginia

+5% projected growth

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Job Description

Our client, Starsprings, is seeking a motivated Technical Sales Representative to drive growth within their US business. Founded in Sweden in 1918, Starsprings is an award-winning manufacturer and solutions provider serving the mattress and furniture industries with high-quality pocket springs and comfort solutions. They partner closely with manufacturers to develop customized, application-specific solutions that enhance product performance and cost efficiency. High quality, flawless design, and reliability are the core features of Starsprings' extensive product portfolio. As they continue to expand their footprint, this role is key to strengthening customer relationships and driving sustainable growth. For more information, visit: https://www.starsprings.com/ About the Position As a Technical Sales Representative, you will own the full sales cycle, from identifying and developing new opportunities to managing long-term customer relationships and supporting successful post-sale execution. You will act as the primary interface between customers and internal teams, translating technical requirements into practical solutions. This is a consultative, solution-selling role suited for someone who enjoys working closely with customers, understanding their applications, and delivering value beyond the product itself. This is a hybrid role based in Ridgeway, VA, and reports directly to the Managing Director. A 25% travel rate is to be expected, mostly domestic. What You'll Be Doing More Specifically…. Identify, develop, and manage new and existing customer accounts within the mattress and furniture markets Drive solution-based sales of pocket spring systems, emphasizing performance, customization, cost optimization, and manufacturability Develop account strategies, sales plans, forecasts, and revenue targets Engage with customer engineering, sourcing, and product development teams to understand application requirements Recommend appropriate spring designs, configurations, and materials based on customer specifications and end-use performance Support product trials, sampling, prototyping, and technical validation processes Serve as the technical voice of the customer internally Lead pricing discussions, contract negotiations, and commercial agreements Ensure smooth handoff from sales to operations and maintain customer satisfaction post-sale Collaborate closely with engineering, quality, manufacturing, and supply-chain teams Track opportunities, pipelines, and forecasts in CRM systems Monitor customer needs, market trends, and competitor activity to identify growth opportunities What We Expect from You Your Work Experience, Education, & Traits Bachelor's degree in engineering, materials science, industrial technology, or a related field is a plus Min. 3 years of experience in technical sales, ideally within mattress components, furniture components, or engineered materials Proven experience in solutions-based or consultative B2B sales Strong understanding of manufacturing environments and technical customer requirements Experience with pocket springs, innersprings, foam, or comfort systems is highly preferred Familiarity with mattress and upholstered furniture manufacturing processes Excellent communication, negotiation, and presentation skills Customer-centric mindset with strong commercial acumen Self-directed, organized, and comfortable owning a territory or portfolio What We Offer is More than Just a Job… An excellent, fun, and team-focused work environment where individuals truly make a difference A culture that welcomes questions, innovative ideas, strategic thinking, and continuous development An opportunity to be a part of a truly innovative and impactful international company A competitive compensation and benefits package including: Medical, dental, vision, life insurance, and disability coverage, 401(k), 20 days of
PTO + 10
holidays, Company vehicle or travel reimbursement (as applicable)
Pay:
From $85,000.00 per year
Benefits:
401(k) Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person