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Pre-Install Configuration Technician I
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What they do
A Technical Sales Specialist sells technology products or services for a company and provides specialized technical assistance for customers. May assist with product installation, training for users, maintenance and repairs or upgrades. May travel within a sales district or region to meet with business customers and maintain technology products or service contracts.
$102,427 / year median in Texas
-12% projected decline
Job Description
- Perform daily assigned pre-installations and configurations
- Maintain appropriate performance metrics i.e. monthly average labor time for service calls, closed service calls, work quality, etc.
- Maintain technical information and assigned Canon property
- Obtain equipment training and receive certifications of completion
- Communicate well with fellow team members, and other Internal departments regarding the timely completion of assigned work related to pre-installs and/or preparation of Used machines
- Assist and/or cross train in other Logistics functions as assigned
- Consistently follow all documented shop processes and procedures
- Maintain shop cleanliness and security
- Use chemical solvents
About You:
The Skills & Expertise You Bring- HS Diploma, GED, or equivalent experience required, plus less than one year of related experience
- Degree in Electronics, or equivalent training in Military/Trade School/Industry, with at least 1 year Electrical/Mechanical industry experience, or at least three months hands on pre-installation experience is helpful.
- Good working knowledge of personal computers, general and office application software
- Basic understanding of networking is helpful
- Capable of accessing E-support via a computer and other on-line tools
- Capable of updating System Software on a Canon connected device
- Available to work overtime, as required, which may include weekends.
- Logical thinking possessing ability to learn and apply acquired knowledge
- Ability to gain working knowledge and aptitude on all current Canon multi functional devices
- Good technical and non-technical communication skills
- Demonstrate drive, a willingness to learn and is successful working in a team environment
- Demonstrate a positive work attitude
- Strong communication skills
- Must complete foundational training within first year of employment (Online Pre-Req and classroom training)
- Ability to travel to support other regional distribution locations as assigned (valid driver's license and acceptable driving record necessary)
- Must be able to frequently lift up to 50 lbs
- Must be able to lift up to 75 lbs. with assistance/using a team lift
- Frequent kneeling and standing
- Potential repetitive use of manual screw drivers In accordance with applicable law, we are providing the anticipated rate for this role: $17.20
- $21.15 hourly. Company Overview About our Company
- Canon U.
- Employee referral bonus
- Employee discounts
- "Dress for Your Day" attire program (casual is welcome, based on your job function)
- Volunteer opportunities to give back to our local community
- Swag!
- This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
Qualifications:
- HS Diploma, GED, or equivalent experience required, plus less than one year of related experience
- Degree in Electronics, or equivalent training in Military/Trade School/Industry, with at least 1 year Electrical/Mechanical industry experience, or at least three months hands on pre-installation experience is helpful.
- Good working knowledge of personal computers, general and office application software
- Basic understanding of networking is helpful
- Capable of accessing E-support via a computer and other on-line tools
- Capable of updating System Software on a Canon connected device
- Available to work overtime, as required, which may include weekends.
- Logical thinking possessing ability to learn and apply acquired knowledge
- Ability to gain working knowledge and aptitude on all current Canon multi functional devices
- Good technical and non-technical communication skills
- Demonstrate drive, a willingness to learn and is successful working in a team environment
- Demonstrate a positive work attitude
- Strong communication skills
- Must complete foundational training within first year of employment (Online Pre-Req and classroom training)
- Ability to travel to support other regional distribution locations as assigned (valid driver's license and acceptable driving record necessary)
- Must be able to frequently lift up to 50 lbs
- Must be able to lift up to 75 lbs. with assistance/using a team lift
- Frequent kneeling and standing
- Potential repetitive use of manual screw drivers In accordance with applicable law, we are providing the anticipated rate for this role: $17.20
- $21.
Benefits
- 401(k) Plans
- Employee Stock Options (ESOs)
- Bonuses/Stipends
- Health Insurance