San Marcos, TX Texas State University System Support Specialist I Posting Number:

2027034

Location:

San Marcos Department:

Anthropology Recruitment Type:

Open Recruiting Job Type:

Full-Time Monthly Salary:

$3,988

Job Category:

Non-Exempt Required Qualifications:

Familiarity with standard security procedures for computers, systems, and protected data. Experience with Macintosh, iOS, and Windows operating systems. Experience with web design. Ability to perform intermediate math computations. Experience with complex technical manuals. Ability to communicate with a variety of people, including communicating technical concepts effectively. Associate degree with some additional continuing education.

Preferred Qualifications:

Familiarity with the university's technical resources and methods for requesting technical support. Experience managing inventory. Experience providing technical training on computer hardware and software. Familiarity with the hardware and software used by the department. Familiarity with the university's hardware and software ordering process and purchasing procedures. Experience supporting technical needs of public programs. Familiarity with general installation procedures of numerous software packages. Familiarity with creating and managing survey content in Qualtrics. This role involves providing technical support to the Anthropology Department's faculty and staff, which includes installing, troubleshooting, and maintaining hardware, software, and audiovisual equipment, as well as maintaining inventories, websites, and digital signage.

Job Duties:

Provide technical support to the department's faculty and staff. Install, maintain, and troubleshoot computer hardware, peripherals, and software. Diagnose, analyze, and resolve computer and media equipment issues. Manage and maintain classroom technologies databases. Coordinate and supervise installation, testing, and monitoring of instructional equipment and software. Create and update procedural documentation. Contribute to network design to prevent intrusion, infection, or inappropriate use. Facilitate best practices for efficient utilization of servers, workstations, and software. Manage departmental websites, Share drives, Teams sites, and other Cloud services. Perform preventative maintenance against computer viruses. Maintain inventory of hardware, software, and licensing information. Train users on equipment and software usage. Coordinate services and resources to best support faculty/client needs. Prepare reports and training materials as required. Provide technical support for departmental events and public programming. Maintain departmental websites and digital signage. Maintain accurate records. Perform other duties as assigned. Additional Information to

Applicants:

Job Open Date:

09/25/2026

Job Close Date:

Open Until Filled:

Yes Normal Work Days:

Monday, Tuesday, Wednesday, Thursday, Friday Normal Work Hours Start:

8:00

AM Normal Work Hours End:

5:00

PM Posting Notices:

Legal and Required Notices:

Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions. Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications. In accordance with federal law, all new employees must complete the Form I-9 and provide acceptable documentation verifying their identity and authorization to work in the United States. Texas State University participates in E-Verify, and employment is contingent upon the successful verification of work authorization. Employees are required to maintain valid work authorization to satisfy the conditions of Form I9 at all times during their employment and the university makes no implicit or explicit promises to financially support visa or permanent residency applications.

Quicklink:

https://jobs.hr.txstate.edu/postings/58631 ""> https://jobs.hr.txstate.edu/postings/58631 For a detailed description of this position and to apply, visit https://apptrkr.com/9855631 ""> https://jobs.hr.txstate.edu/postings/58631 or call (512) 245-2557 or visit our office at 601 University Dr., J.C. Kellam Bldg., Suite 340.

About Texas State and San Marcos:

Texas State University is a emerging research institution located in the burgeoning Austin-San Antonio corridor and in the beautiful Texas Hill Country. It is the largest of eight campuses in the Texas State University System and one of the 75 largest universities in the country, with over 38,000 students and approximately 4,000 faculty and staff Texas State is located in San Marcos, a growing community of over 50,000 people located about half way between Austin and San Antonio. Texas State enjoys a setting that is unique among Texas universities. The beauty of the crystal-clear San Marcos River and the stately cypress and pecan trees on the campus add to the charm of the university's picturesque setting. Our location on the banks of the San Marcos River provides outdoor recreational activities throughout the year. Why work @ Texas State?

Amazing health insurance:

various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents!

Generous paid time off:

vacation, holidays, sick days and many more!

Excellent work life balance resources:

mother and family-friendly resources in addition to a comprehensive FREE wellness program Great professional development opportunities: choose from a variety of workshops, training, online learning and even access educational leave opportunities and reimbursement for academic courses An inclusive Bobcat community: join our many social networks offered on and off-campus Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions By joining the Texas State Bobcat team, you'll be a part of one of the most beautiful, diverse, and growing universities in the nation. je-cd0fbc21785646a4b6e412e710a5d4fe