$16.00 an hour

RESPONSIBILITIES

Handling inbound/outbound calls and texts related to service Oversee CRM databases for communication cycles with service customers Educate self on latest services & or recalls available Generate appointments by means of proactive outbound prospecting and lead activity management in an effort to schedule appointments with our current service customers. (There is no cold-calling or sales with this position.) Be available to respond to phone and chat inquiries in a professional, well-spoken manner Prepared to interact with customers via phone calls every day (similar to call center processes)

REQUIREMENTS

Call Center Experience Good verbal and written communication skills Able to handle objections over the phone Work a Saturday shift once a month Time management, prioritization skills, and the ability to multitask are required Self-motivated and goal oriented Must be willing to submit to a drug screen prior to employment Must have a clean & valid driver's license

Job Type:

Full-time Pay:

From $16.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Have you worked in a Dealership or Service shop before? Can you work one Saturday a month?

Education:

High school or equivalent (Preferred)

Experience:

Customer Service:

1 year (Required) Shift availability: Day Shift (Required)

Work Location:

In person