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BT
Boston Telecom Solutions
Customer Enrollment Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Call Center Sales Representative
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Based on Massachusetts data
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What they do
A Call Center Sales Representative makes calls to solicit donations, sales or orders for goods or services, working from a business call center. Makes outbound calls to encourage sales and develop sales leads, and receives inbound calls from prospective customers. May work for a business that provides telemarketing services to other companies or organizations.
$59,240 / year median in Massachusetts
-12% projected decline
Job Description
Customer Enrollment Representative Boston Telecom Solutions Lowell, MA Job Details Full-time $50,000 - $60,000 a year 22 hours ago Benefits Travel reimbursement Paid training Referral program Qualifications Computer operation Customer communication Teamwork Computer literacy 5G Wireless sales Mobile devices Full Job Description Boston Telecoms Solutions, a sales and business consulting firm, is looking for a full-time Customer Enrollment Representative to drive Verizon 5G services in Boston. This entry-level role is designed for individuals eager to develop foundational sales skills in a professional setting. The Customer Enrollment Representative will guide sales interactions, support sales outcomes, and ensure each sales experience reflects the value of Verizon 5G connectivity. As a Customer Enrollment Representative, you'll receive training to confidently present Verizon 5G wireless solutions. Your role involves warm sales conversations that help customers discover how Verizon cellphones enhance daily life. Ongoing sales development ensures the Customer Enrollment Representative aligns recommendations with real-world needs, creating a seamless blend of professional integrity and approachable sales guidance in every engagement. Responsibilities of the Customer Enrollment Representative Conduct personalized consultations to evaluate mobile usage and recommend Verizon 5G data plans that fit lifestyle, budget, and long‑term connectivity goals. Showcase Verizon's latest smartphones, tablets, and wearables with clear demonstrations that highlight everyday benefits. Facilitate trade‑ins by assessing device condition and explaining promotional credits to maximize customer value. Guide customers through digital enrollment, ensuring account accuracy and educating them on Verizon 5G features. Provide localized advice on integrating Verizon 5G Home Internet with mobile accounts for a complete connectivity ecosystem. Maintain a professional presence by staying current on Verizon 5G promotions, devices, and wireless trends to deliver trusted guidance. Qualifications of the Customer Enrollment Representative Strong listening skills to understand customer needs and offer clear solutions. Basic computer skills for updating customer info and handling simple system tasks. Positive attitude with the ability to stay calm during busy or challenging moments. Team‑oriented mindset with openness to supporting sales goals when appropriate.