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TA
Tracell Acquisitions
AT&T Agent
Entry-Level JobVerifiedNo experience needed
Career Insights for Call Center Sales Representative
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What they do
A Call Center Sales Representative makes calls to solicit donations, sales or orders for goods or services, working from a business call center. Makes outbound calls to encourage sales and develop sales leads, and receives inbound calls from prospective customers. May work for a business that provides telemarketing services to other companies or organizations.
$62,262 / year median in the U.S.
-18% projected decline
Job Description
Join Tracell Acquisitions, a sales and business consulting firm that believes in the power of connection, as an AT&T Agent in Greenwood to represent AT&T Fiber Internet. The AT&T Agent meets with customers, listens to their unique needs, and recommends Fiber solutions that support everything from remote work to weekend binge-watching. As an AT&T Agent, you'll begin with hands-on sales training to master the technical edge of AT&T Fiber, ensuring you can explain symmetrical speeds to local customers with total confidence. The AT&T Agent will then drive sales by talking to customers to showcase how fiber-optic reliability eliminates the frustration of dropped video calls. Responsibilities of the AT&T Agent Engage customers in approachable conversations that introduce AT&T Fiber as the simplest way to upgrade their home connectivity. Prepare simple enrollment materials and onboarding tools that help customers compare speed tiers and choose the right plan with confidence. Build trust at pop‑ups and activations by showing how AT&T Fiber enhances work, school, entertainment, and multi‑device living. Lead prospects through the full enrollment process with accurate documentation, clear expectations, and smooth coordination with installation teams. Track sales metrics and customer insights to refine outreach across local residential, tourism, and university‑adjacent communities. Support market growth with AT&T Agents by maintaining proactive follow‑up that aligns sales goals with Fiber adoption targets. Qualifications of the AT&T Agent Experience in sales or customer support is a plus. Organized approach to tracking consultations, follow‑ups, and sales activity. Strong communication skills that support sales‑ready conversations with customers. Ability to identify customer needs quickly and guide them toward the right AT&T solution