Bilingual Customer Enrollment Representative Cypress, TX | Full-Time | W2 $600-$900 Weekly Base + Commission | Weekly Pay | Paid Training Bilingual English & Spanish Required Two Languages.

One Skill That Matters Most:

Connecting With People. Being bilingual isn't just something to add to a résumé. It's the ability to make information easier to understand, build trust with more customers and create a better experience for the people you're helping. Our client is expanding its residential energy campaign throughout the Cypress and Northwest Houston market and is hiring a Bilingual Customer Enrollment Representative to work directly with English- and Spanish-speaking customers. You'll work face-to-face with customers inside established retail partner locations, helping them understand available residential energy services, programs and enrollment options . This is a full-time customer service, enrollment and sales position offering a guaranteed weekly base, additional commission, weekly pay and paid training. No previous energy experience is required. What You'll Actually Be Doing Your day will be active and highly customer-facing. Rather than sitting behind a desk or spending your day making cold calls, you'll interact directly with customers inside partnered retail locations.

You'll:

Engage English- and Spanish-speaking customers face-to-face Start natural, professional conversations with shoppers Build rapport and create a comfortable customer experience Ask questions to understand current household energy needs Educate customers on available residential energy services and programs Explain service information, pricing and enrollment requirements clearly Communicate program details in either English or Spanish based on customer preference Help customers understand and compare available options Generate qualified customer interest Answer questions about services and enrollment Assist interested customers through the enrollment process Maintain accurate customer and enrollment information Build relationships throughout the customer interaction Develop productive relationships with retail employees and store leadership Maintain current campaign and program knowledge Track customer interactions and individual performance Work toward individual and team enrollment goals Participate in ongoing customer service, energy and sales training This Isn't About Giving Everyone the Same Sales Pitch. Great customer enrollment starts with understanding the person standing in front of you. What are they currently using? What matters most to their household? What questions do they have? What options are actually available to them? Your job is to start the conversation, listen, educate and help the customer make an informed decision. You'll learn how to move naturally through: Conversation → Discovery → Education → Options → Enrollment That's consultative customer service and sales — not simply reading from a script. Compensation$600-$900 Guaranteed Weekly Base + Commission Weekly Pay | Full-Time | W2 | Paid Training Your guaranteed weekly base within the advertised range is determined by experience and applicable compensation criteria. Performance-based commission is earned in addition to base compensation. Commission earnings vary based on individual results and the applicable compensation plan. Complete compensation details are reviewed during the interview process. Hablas Español? We Want to Talk. Fluency in both English and Spanish is required for this position. You may be a strong fit if you: Communicate comfortably in English and Spanish Enjoy meeting and talking with new people Can confidently initiate conversations Naturally build relationships Have strong customer service instincts Can explain information clearly in either language Listen before recommending a solution Enjoy working toward measurable goals Are motivated by performance and earning potential Take coaching and feedback well Are dependable and professional Enjoy working in an active, people-facing environment Have full-time availability Can work weekends as required by the retail schedule Your Experience May Already Translate You don't need previous energy experience. Paid training is provided to help you learn the campaign, customer enrollment process and residential energy services you'll represent.

Candidates often transition successfully from:

Bilingual Customer Service

• Retail
• Hospitality
• Restaurants
• Serving
• Bartending
• Front Desk
• Banking
• Insurance
• Wireless
• Call Center
• Enrollment
• Events
• Promotions
• Marketing
• Customer Relations
• Sales Recent graduates and entry-level candidates are encouraged to apply.

What You'll Build HereBilingual Customer Relations Use English and Spanish to build trust and create a better customer experience. Customer Enrollment Learn how to guide customers from initial interest through completed enrollment. Residential Energy Develop working knowledge of residential energy services, programs and customer options. Consultative Sales Learn how to identify customer needs before presenting relevant solutions. Customer Acquisition Understand how engagement, education and relationship building develop into new customers. Communication Become more confident explaining services, pricing and enrollment options to different audiences. Relationship Building Develop the ability to establish trust quickly while keeping conversations natural and professional. Looking for Growth? Strong performers may have opportunities to develop additional experience involving: New-Hire Training

• Bilingual Training Support
• Team Leadership
• Sales Coaching
• Assistant Management
• Territory Development Advancement is based on demonstrated performance, reliability, leadership ability and business needs.

Work Environment This is an in-person customer enrollment and retail sales position serving the Cypress and Northwest Houston market. This is not remote, work-from-home, door-to-door or call-center sales. The position requires direct customer interaction and full-time retail availability, including weekends when scheduled. Relevant Experience & Career Interests This opportunity may be relevant to candidates interested in bilingual customer service, Spanish-speaking jobs, customer enrollment, enrollment representative, customer service representative, energy sales, residential energy, retail sales, bilingual sales, customer relations, customer experience, account representative, sales representative, customer acquisition, enrollment specialist, retail associate, lead generation, entry-level sales, paid training and leadership development.

Pay:

$600.00 - $900.00 per week

Work Location:

In person