Job Title:

Sales Associate -

In-Office Call Center Company:

Richard James & Associates Pay:

$42,000.00 - $100,000.00 per year

Job Type:

Full-time Schedule:

8-hour shift, Monday to Friday (7:00 AM - 4:00 PM)

Work Location:

In person About Us At Richard James & Associates, we are passionate about connecting driven business professionals with top-tier opportunities in a fast-paced, highly lucrative industry. Our mission is to enhance the lives of both our associates and our clients through innovative marketing solutions and strategic business practices. Join our dynamic, in-office team and help us grow the true art of business negotiation. Position Overview We are seeking an enthusiastic In-Office Sales Associate to join our sales team. Operating on a 7:00 AM to 4:00 PM schedule, you will engage with prospective clients, promote our services, and help expand our ever-growing client base. Comprehensive mentoring and training are provided—we are looking for individuals who are willing to be coached, eager to grow, and driven to succeed both as an individual and as part of a supportive team. This is an excellent opportunity for motivated professionals with a competitive, entrepreneurial mindset who thrive in a collaborative, results-driven environment. Key Attributes We Look For At Richard James & Associates, we look for team members who are: Coachable & Eager to

Learn:

Open to feedback, willing to be mentored, and committed to continuous personal and professional development.

Team-First Achievers:

Motivated to hit their own individual goals while actively supporting and helping fellow team members succeed.

Resilient & Confidently Self-Driven:

Unfazed by initial rejection and able to turn "no" into an opportunity. You bring a high-energy, positive mindset to the phones every day, staying persistent, grounded, and confident through high-volume outbound calling.

Strong Communicators:

Skilled at building rapport quickly, navigating gatekeepers, and overcoming customer objections on the phone.

Goal-Oriented:

Self-motivated and comfortable striving for results in a fast-paced B2B sales environment. Key Responsibilities Engage with prospective customers through outbound cold and warm calling to promote our services. Utilize CRM software to manage customer interactions and track sales progress. Demonstrate strong communication and negotiation skills to effectively close sales. Collaborate with the team, contributing to group success while achieving individual performance goals. Support and encourage fellow team members to help the entire sales force succeed. Provide exceptional customer service to ensure client satisfaction and long-term retention. Stay current on technology and industry trends to better identify and address client needs.

Qualifications & Requirements Experience:

Telemarketing /

Sales:

2 years (Required) Strong command of the English language with excellent verbal and written communication skills. Working knowledge of business fundamentals, core business principles, and business credit concepts. Proven customer service and sales negotiation experience, particularly in B2B environments. Familiarity with marketing strategies and warm-calling techniques. Benefits 401(k) matching Dental insurance Health insurance Paid time off Veterans and individuals with a criminal record are encouraged to apply.

Pay:

$42,000.00 - $100,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Paid training Vision insurance People with a criminal record are encouraged to apply Application Question(s): 1.

Communication Techniques:

How do you adapt your communication style when a prospect seems disinterested or hesitant early in a phone call? Please share a specific technique you use to re-engage them. 2.

Overcoming Gatekeepers:

Can you describe a specific time you had to side-step or build rapport with a gatekeeper to reach a key decision-maker? What approach did you take, and what was the outcome? 3.

Closing Sales:

Walk us through a memorable deal you successfully closed. What negotiation strategy or closing technique did you use to get it over the finish line? 4.

Confidence Under Pressure:

Cold calling and handling frequent rejection require resilience. How do you maintain high energy, confidence, and focus throughout a demanding day of outbound calling? 5.

Handling Objections:

When a customer presents a hard "no" or a common objection regarding cost or timing, how do you handle it without sounding overly pushy? Provide a real-life example.

Work Location:

In person