School Based Initiatives Program Assistant

School Based Initiatives Program Assistant

CCSI - 3.4

Syracuse, NY Job Details Full-time $23.50 - $24.50 an hour 1 day ago Qualifications Data reporting Customer inquiry handling Administrative experience Driver's License Data entry Cross-functional collaboration Technical Proficiency Full Job Description School Based Initiatives Program Assistant

ONON CFS

Programs Syracuse, New York - Onsite Full-Time Non-exempt, 40 hours per week

Compensation:

$23.50-24.50 Put the CARE in your CAREER! At CCSI, our mission is to activate possibilities and spark change in organizations that put people first. Our vision guides us all in the right direction: a world of communities where everyone flourishes. CCSI is a trusted partner to human-centered organizations. We work with government, education, and non-profit institutions to strengthen their day-to-day operations, build successful teams, plan for the future, and increase their impact. We help organizations rise so communities can flourish. If you're looking for a career with purpose that creates lasting change in the community, we encourage you to apply. We are seeking a talented School Based Initiatives Program Assistant to join our team of nearly 500 employees. The Program Assistant position supports school-based initiatives by ensuring efficient daily operations, accurate data management, and high-quality service delivery. This role serves as a key point of contact for program inquiries and referrals, provides administrative and operational support, and helps maintain organized systems, resources, and compliance standards. The position also collaborates with leadership, internal teams and community partners. CCSI is partnering with Onondaga County Children and Family Services to hire a School Based Initiatives Program Assistant . This position is employed by CCSI and working on behalf of Onondaga County Children and Family Services.

SPECIFIC RESPONSIBILITIES INCLUDE

Oversee daily office operations to ensure efficient systems, workflows, and administrative processes. Support interdepartmental teams to promote consistent implementation of agency objectives across all service areas. Process referrals, enter and maintain accurate data into program databases, and prepare reports for monitoring and evaluation. Serve as a primary point of contact for referrals and program-related inquiries, providing timely, professional and accurate information. Maintain organized files, records, and documentation in compliance with program and agency standards. Coordinate logistics for meetings, training sessions (including HSLC), onboarding, and program events, including scheduling, registration, and preparation of materials and equipment. Track and manage program inventory, supplies, equipment, and resource utilization. Collaborate with IT to address technical needs, basic equipment set up, and troubleshooting. Coordinate interpreter services and track associated documentation in preparation for billing. Build and maintain strong working relationships with internal teams and community partners. Perform additional duties as assigned to support organizational goals.

REQUIRED COMPETENCIES

Excellent Customer service and communication (verbal and written) skills. High level of interpersonal skills. Strong organizational, multitasking and time management skills. Take initiative to be resourceful and solve problems both independently and with a team. Proficiency in data entry, reporting, technology and office management software. Detail oriented. Collaborative mindset and commitment to teamwork with diverse teams and community partners. Ability to maintain effective professional relationships with internal and external partners. Trauma informed and culturally responsive to population being served in development, design, monitoring, evaluation and/or implementation of programs and services.

EDUCATION AND EXPERIENCE

Minimum Associate's degree and 3 years of Office Manager experience, or equivalent education and work experience (see CCSI's equivalency chart). Experience with data management and administrative systems.

ADDITIONAL REQUIREMENTS

Completion of required background checks: Criminal, Statewide Central Registry and Department of Motor vehicles. Valid NYS driver's license in accordance with HCI motor vehicle policy. Participates as a member of the team in valuing individual differences and supporting one another's opportunity to achieve their greatest potential. Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI's Code of Conduct and CCSI's Privacy and Security Policies, New York State regulations and Federal regulations. At CCSI, you'll enjoy Market-competitive compensation • An award-winning Wellness@Work and employee benefits program. An organization that is committed to racial equity and anti-racist practices. Continuous professional development opportunities. A voice in shaping CCSI's ever-evolving diverse company culture. We Are CCSI ! For more than 30 years, CCSI has been a leading non-profit partner to government agencies, schools, and community-based organizations in the mental and behavioral health space. We aim to maximize these organizations' potential to serve their communities by supporting their business operations and staffing needs. We dream of communities where everyone flourishes, and we are proud to help our customers move towards that goal. At CCSI, you are not just part of a team, you are part of a community. You do not just fit in, you belong. We are proud of our steadfast commitment to equity, working diligently to remedy the impact of systems of racism and other forms of oppression to ensure that everyone in our employee community can flourish. We encourage applicants from diverse backgrounds to consider joining us. CCSI does not accept inquiries from third-party recruiters or search agencies. Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.