Introduction \r\n\r\n\r\nThis Management Service position serves at the Appointing\r\nAuthority's pleasure.\r\n\r\nA resume must accompany your application.\r\nThe DJS Office of\r\nIntake and Pre-Adjudication Services and Reform contains the statewide\r\nintake, pre-court, and pre-adjudication services operations for five (5)\r\nregions and thirty-three (33) field offices across Maryland and is responsible\r\nfor statewide reform and equity operations at the initial decision point of the\r\njuvenile justice system, as well as managing and monitoring a uniform statewide\r\napproach for the review of intake complaints and ensuring appropriate\r\nassessments and reviews are conducted to promote the best interests of the\r\nchild and public safety.\r\n\r\n GRADE 20\r\n

LOCATION OF POSITION

\r\nDJS/Community Services\r\nIntake and Pre-Adjudication Services\r\nUnit\r\nBaltimore, MD 21202 (Baltimore City)\r\n\r\n\r\n Main Purpose of Job \r\nJoin Us in Making a Difference at\r\nDJS!\r\n\r\n\r\nThe Maryland Department of Juvenile\r\nServices (DJS) is dedicated to transforming young lives, creating safer\r\ncommunities, and fostering equitable systems. We are seeking passionate\r\nindividuals for the role of Regional Intake\r\nDirector (Program Manager II),\r\nso come join our team and make a meaningful impact on youth and the community\r\nat DJS!\r\n\r\n\r\nThe\r\nmain purpose of this position is to administer Intake and Pre-Adjudication\r\nServices, manage staff and other resources, and ensure that the goals and\r\nobjectives of the Department are carried out within the region. The incumbent\r\nprovides leadership to supervisory and intake staff who deliver services to\r\njuveniles referred by law enforcement, citizens, local education, and community\r\nagencies, while ensuring compliance with State and Federal laws, regulations,\r\ncollective bargaining agreements, and Departmental policies and procedures.\r\nThis position also leads and manages Departmental Reform at the initial\r\ndecision point for the agency, oversees regional intake operations and case\r\noutcomes, and works closely with judges/magistrates, law enforcement, state\r\nattorneys, youth attorneys, local education agencies, and other state human\r\nservice agencies to ensure intake complaints are processed according to legal\r\nrequirements.\r\n\r\n\r\nSome\r\nkey responsibilities of this position may include, but are not limited to, the\r\nfollowing:\r\n\r\n\r\n Planning, organizing, and\r\n evaluating the overall management of the Region's Intake and Pre-Adjudication\r\n Operations, including developing short- and long-range plans,\r\n goals, and objectives; establishing procedures, priorities, standards, and\r\n deadlines; and ensuring operations accomplish Departmental goals\r\n Directing regional Intake\r\n and Pre-Adjudication community programs and services, including\r\n Child In Need of Supervision (CINS), Pre-Court supervision, Pre-Adjudication\r\n continued case management, integrated case management services, somatic, mental\r\n health and substance abuse assessment and services, educational services, and\r\n diversion programs\r\n Managing intake processes\r\n and programs to ensure compliance with State and Federal laws,\r\n regulations, Departmental policies and procedures, and accepted professional\r\n standards and best practices; evaluating program effectiveness and taking\r\n corrective action as necessary\r\n Providing leadership and\r\n direction for regional staff, including recruitment, selection,\r\n assignment, performance evaluations, mitigating conferences, disciplinary\r\n actions and separations, workload management, staff coverage, and overtime\r\n expenses\r\n Managing the development\r\n of youth- and family-focused approaches, continued case management models, and\r\n a regional continuum of care to address youth and family needs,\r\n provide prevention and diversion services, reduce future re-offending, and\r\n promote public safety\r\n Managing secure detention\r\n decisions and the use of appropriate objective tools, including\r\n IDT and DRAI, in accordance with statute, the Department's risk scoring\r\n instrument, and State and Federal guidelines\r\n Managing community\r\n outreach, program development, and regional partnerships,\r\n establishing collaborative working relationships with the courts, juvenile\r\n services stakeholders, service agencies, law enforcement, State's Attorney's\r\n Office, youth's counsel, and the community\r\n Managing intake and pre-court\r\n data collection, computerized automated systems, accounting and budgeting,\r\n procurement, personnel processes, and strategic planning,\r\n ensuring information is accurate, timely, and useful and that regional\r\n resources support operations\r\n Developing and implementing\r\n approaches for managing complaints received by the Department,\r\n adhering to Maryland State laws and regulations and utilizing national best\r\n practices\r\n Collaborating with agency\r\n staff, other State agencies, law enforcement, courts, and other stakeholders to\r\n identify and create programs, initiatives, products, and services\r\n that improve Departmental operations, enhance services to youth, improve staff\r\n performance efficiency, and ensure public safety\r\n Managing the\r\n implementation of Departmental reforms and new initiatives,\r\n monitoring progress toward regional objectives and goals, collecting and\r\n evaluating data, and implementing improved practices and procedures\r\n Managing special projects\r\n and initiatives; representing the Department at meetings, conferences, and\r\n other forums; supporting the principles of the Juvenile Detention Alternative\r\n Initiative (JDAI); and contributing to Department programs\r\n Managing assessments and\r\n reviews to prioritize the best interest of the child, family, and public safety,\r\n monitoring program service providers, identifying additional resources and\r\n diversion services, and ensuring proper implementation and impact of\r\n initiatives\r\n Managing OTJ training and\r\n required certification of staff with the Maryland Police Correctional Training\r\n Commission (MPCTC) and ensuring staff maintain required\r\n certification\r\n\r\n\r\n\r\n\r\n\r\nThis position offers a hybrid telework schedule with occasional statewide travel as\r\nneeded.\r\n\r\n\r\n

MINIMUM QUALIFICATIONS

\r\n

Education:

A Bachelor's degree from an accredited\r\ncollege or university.\r\n\r\n\r\n

Experience:

Seven (7) years of progressively responsible experience in\r\njuvenile justice, youth-serving, human services, or related programs or\r\ninitiatives, including at least three (3) years of supervisory or managerial\r\nexperience. Experience must include managing or supporting program or\r\noperational planning; implementing policies, procedures, or initiatives;\r\ncoordinating with internal and external stakeholders; and using data or\r\nperformance information to evaluate programs, improve operations, or support\r\noutcomes.\r\n\r\n\r\n

Note:

A Master's\r\ndegree in a related field may substitute for two (2) years of the required\r\ngeneral experience.\r\n\r\n\r\n

DESIRED OR PREFERRED QUALIFICATIONS

\r\nThe preferred candidate for this position may possess any of the following:\r\n\r\n\r\n Bachelor's\r\n degree (or higher) in public administration, social work, criminal justice,\r\n education, public policy, or a closely related field\r\n Experience\r\n leading system-level reform, organizational change, or program improvement\r\n initiatives using data, performance metrics, or objective decision-making tools\r\n to evaluate effectiveness, identify trends or disparities, and achieve\r\n measurable improvements in service delivery, operational efficiency, youth\r\n outcomes, or public safety\r\n Experience\r\n managing juvenile intake, pre-adjudication, diversion, detention alternatives,\r\n or pre-court operations, with knowledge of applicable laws, regulations, and\r\n practices\r\n Experience\r\n developing and sustaining regional or community-based service continuums,\r\n including diversion, prevention, behavioral health, educational, or case\r\n management services that address the needs of youth and families\r\n Experience\r\n establishing and maintaining cross-agency partnerships with courts, legal\r\n stakeholders, law enforcement, State and local agencies, service providers, and\r\n community organizations to coordinate services and address complex system or\r\n operational issues\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n

SELECTION PROCESS

Please make sure that you provide sufficient information on your completed application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Candidates will remain on the certified eligible list for one (1) year. The resulting certified eligible list from this recruitment may be used to fill similar positions of the same classification in this or other State agencies.\r\n

EXAMINATION PROCESS

The assessment will involve a rating of your application based on your education, training, and/or experience as it relates to the position's requirements. Therefore, it is essential that you provide complete and accurate information on your application. Incomplete applications will not be accepted. Please report all relevant experience and education. For education obtained outside the U.S., you will be required to provide proof of equivalent American education, as determined by a Foreign Credential Evaluation Service, at the time of hire.\r\n\r\n\r\nPlease complete the supplemental questionnaire, if applicable. They will be used when rating applications. Please note that your answers on the supplemental questionnaire must correspond to the information provided on your completed application to receive credit. Missing or incomplete supplemental questionnaires may impact the overall rating of your completed application.\r\n\r\n\r\nIf you are a Veteran applying for this position, please submit your DD 214 Long Form with your completed application to receive proper credit.\r\n

BENEFITS STATE OF MARYLAND

BENEFITS\r\n

FURTHER INSTRUCTIONS

The online application process is

STRONGLY

recommended. However, if you are unable to apply online, you may submit a completed paper application and supplemental questionnaire responses via email or fax to the addresses provided below. If using fax or regular mail, ensure each page includes your First and Last Name, the Recruitment Number (located at the top of the posting), and the last four digits of your SS#. Paper application materials must be received by 5:00 PM on the closing date for the recruitment. Applications received after this time, or those with incorrect forms, will not be accepted. Postmarks will not be considered.\r\n\r\n\r\nMaryland Department of Juvenile Services\r\nOHR-Recruitment & Examination Unit\r\n217 E. Redwood Street\r\nBaltimore, MD 21202\r\n

Attn:

Recruitment# 26-005477-0027\r\nFax number 410-333-4188\r\n

TTY Users:

call via Maryland Relay\r\n\r\n\r\nIf you are having difficulty with your user account or have general questions about the online application system, please contact the Maryland Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.

Help@maryland.gov.\r\n\r\n\r\nShould additional information regarding this recruitment be required, please contact the Maryland Department of Juvenile Services, Recruitment and Examination Unit at djs.careers@maryland.gov. Include the Recruitment Title/Number that is located at the top of the bulletin.\r\n\r\n\r\nAs an equal-opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.\r\n\r\n\r\nDJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments.\r\n\r\n\r\nBilingual applicants and people with disabilities are welcome to apply for all recruitments.\r\n\r\n\r\nCandidates with lived experience relating to the criminal/juvenile legal system are encouraged to apply.\r\n\r\n\r\nWe welcome experienced professionals transitioning from federal service to explore rewarding career opportunities.\r\n