Server - Steak House - Part Time

Description:

Primary Purpose It is the primary responsibility of the Food Server to take and deliver customer orders, maintain tables, guest satisfaction and finalize checks. The food server is also responsible for performing side work and general cleaning of assigned stations. Principal Duties & Responsibilities Greet guests in a positive, friendly manner and make them feel welcome. Knowledgeable of selling techniques and service delivery of menu items of every course and both non and alcoholic beverages. Maintain table cleanliness utilizing a silent service approach. Itemize bills correctly and efficiently secure payment. Maintain cleanliness and stock of assigned areas, side stations, tables and Point of Sale (POS) stations. Anticipate the guests' needs and respond appropriately with a sense of urgency. Communicate with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees. Required for All Jobs Performs other job-related duties as requested. Proof of eligibility to work in the United States. Work Experience 5+ Years of Prior Relevant Experience Food and Beverage experience in a high-paced environment with food service experience Preferred Education HSD or GED equivalent Additional Requirements Work varied shifts, to include weekends and holidays. Required Experience working in a similar setting. Preferred Knowledge, Skills and Abilities KSAs Knowledge of menu items, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes. Knowledge of standard kitchen equipment and supplies, including, but not limited to toasters, refrigerators, and coolers, slicers and beverage machines. Knowledge of health, safety and sanitation regulations. Knowledge of computers and Point of Sale (POS) systems. Ability to effectively communicate in English, in both written and verbal forms. Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately. Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts. Physical Requirements Bending Carrying __pounds Clear speech

• simple Hearing/Listening Lifting __pounds Near vision Normal vision Pushing/Pulling Reaching Sitting Standing
• 5 hours minimum Walking Occasionally
• Balancing Clear speech
• complex Crouching Distant vision Flexibility
• upper body Flexibility
• lower body Kneeling Stooping Typing __w.p.m. Work Environment Communication
• verbal Communication
• written Contacts
• works alone Contacts
• works around others Contacts
• works with others Exposure to dust / dirt Exposure to fumes / odors Fast pace Indoors Noise levels
• low to moderate Noise levels
• high Restricted area Shifts Smoke Occasionally
• Extreme cold Extreme heat Hazardous conditions
• Chemicals Office conditions Outdoors Mental Requirements Comprehension Customer service Decision making High pressure Judgment Memorization Organization Perception Reading
• simple Repetition Tight deadlines Occasionally
• Analytical Clerical Fatigue Long hours Math skills
• basic Safety hazards Writing
• simple Rarely

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Crisis Incident Requirements: