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Service Manager

Job

Sondalle Ford

Berlin, WI (In Person)

$70,000 Salary, Full-Time

Posted 2 days ago (Updated 17 hours ago) • Actively hiring

Expires 6/17/2026

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Job Description

```Duties```
  • Manage and oversee the daily operations of the service department
  • Ensure efficient and timely completion of automotive service and repairs
  • Provide exceptional customer service and address customer inquiries and concerns
  • Schedule and assign work to service technicians and mechanics
  • Monitor technician productivity and quality of work
  • Maintain accurate records of service orders, invoices, and customer information
  • Collaborate with other departments to ensure smooth workflow and customer satisfaction
  • Stay updated on industry trends, new technologies, and automotive advancements ```Skills```
  • Strong knowledge of automotive service and repair processes
  • Excellent communication and interpersonal skills
  • Ability to transmit technical information to non-technical individuals
  • Proficient in service writing and documentation
  • Solid understanding of automotive sales principles
  • Familiarity with diesel engine repair and maintenance
  • Mechanical knowledge and troubleshooting skills
  • Exceptional customer service skills
  • Experience in auto service management is a plus
  • Proficiency in automotive diagnostics tools and software This position requires a candidate who is highly organized, detail-oriented, and able to multitask effectively.
The ideal candidate should have a passion for the automotive industry and a commitment to delivering top-notch customer service. If you have the necessary skills and experience, we invite you to apply for this exciting opportunity.
Job Type:
Full-time Pay:
$60,000.00
  • $80,000.
00 per year
Benefits:
401(k) matching Employee discount Health insurance Health savings account Paid time off
Shift:
Day shift
Work Days:
Monday to
Friday License/Certification:
Driver's License (Required) Ability to
Commute:
Berlin, WI 54923 (Required)
Work Location:
In person

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