Site Manager - Data Center Operations

Site Manager -

Data Center Operations Locations:

NY & TX OR

Needs to be open to relocation

Base Salary:

$150,000 - $180,000 + Equity An industry-leading organization is seeking an experienced Data Center Operations Manager to lead and scale multi-site operations teams across a campus or regional portfolio of mission-critical facilities. This is a high-impact leadership role responsible for overseeing data center operations, ensuring infrastructure availability, reliability, and performance consistently meet or exceed SLA commitments. You will drive operational strategy, build high-performing teams, and oversee the full lifecycle management of critical data center infrastructure. Operational Leadership & Strategy Lead and scale an operations organization of 10+ technicians and specialists across multiple data center facilities. Own end-to-end operational accountability for uptime, reliability, security, and availability. Act as senior escalation point for critical incidents and oversee incident and change management processes. Develop and execute operational strategy aligned to business growth and campus expansion plans. Team Development & Workforce Planning Hire, develop, and manage cross-functional teams including Facility Managers, Operations Technicians, and Logistics Specialists. Build organizational capability through structured performance management, coaching, mentoring, and career development. Forecast headcount needs and establish staffing models to meet current and future demand. Lead succession planning and long-term talent development initiatives. Service Delivery & Operational Excellence Oversee ticket management, work prioritization, shift scheduling, and on-call rotations across facilities and logistics teams. Drive operational KPIs including uptime, MTTR, MTBF, capacity utilization, inventory accuracy, and cost efficiency. Lead structured post-incident reviews, root cause analysis, and corrective action planning. Champion continuous improvement, automation initiatives, safety programs, and environmental sustainability efforts. Cross-Functional Collaboration Partner with Engineering, Program Management, Supply Chain, Construction, and Product teams to deliver business objectives. Lead change management initiatives and implement new technologies, processes, and operating models at scale. Influence senior stakeholders and ensure alignment across operational and strategic priorities. About You Experience & Background Bachelor's degree in Engineering, Business, Operations Management, or equivalent experience. 5+ years of experience in data center operations, mission-critical facilities, or IT infrastructure. 2+ years managing teams of 10+ employees in a 24x7 environment. Demonstrated success meeting or exceeding availability and reliability SLAs. Technical Expertise Strong understanding of data center infrastructure including power distribution, cooling systems, server hardware, networking, and facility operations. Experience with incident management, change management, and vendor oversight. Data-driven approach with strong analytical and problem-solving capabilities. Preferred Experience 8+ years in data center operations with 4+ years managing larger teams. Experience within hyperscale environments or Tier

III / IV

facilities (50MW+ campuses). Familiarity with operational excellence frameworks and large-scale campus environments. Strong executive communication skills with the ability to influence senior leadership. Compensation & Benefits Base salary range: $150,000 - $180,000 , dependent on experience, skills, qualifications, and location. Equity participation (stock options). Retirement / pension plan (in line with local norms). Comprehensive health, dental, and vision insurance. Generous PTO policy. INDUS